Our client are a global retail business, they are seeking an IT Vendor Risk Manager to
join their growing Information Technology Function. The role calls for a dynamic and
self-starting individual to deploy IT vendor risk methodology across key suppliers
within the UK and Europe.
This challenging role involves proactive collaboration with a wide range of IT
suppliers globally. Reporting to the Head of IT Risk and Control, the successful
candidate will have the opportunity to shape the role and drive improvements as a
Subject Matter Expert (SME) within the department.
Ideal for ambitious professionals looking to advance their careers in IT Vendor Risk
Management within a Global Retail environment, candidates may have backgrounds
in vendor management or IT Risk management.
Duties and Responsibilities:
• Taking full ownership of IT Vendor processes, controls, and monitoring.
• Managing the IT vendor inventory and associated controls.
• Assisting in vendor assurance processes such as onboarding, offboarding, and
assessing criticality to the organization.
• Diligently reviewing contracts and staying up to date with renewals.
• Facilitating and running IT vendor meetings.
• Providing support in negotiations, due diligence, and service renewals.
• Developing and updating IT vendor management policies.
Responsibilities across all key 3rd Party IT suppliers include leading on IT Vendor Risk
Management and Governance, seeking to enforce a measurable level of effectiveness
and a culture of continual improvement, ensuring contractual obligations and service
levels are met, reviewing supplier performance against contracted services,
coordinating annual supplier risk assessments, working closely with internal
stakeholders, driving remedial actions, and championing continuous improvement
programs with IT suppliers.
Candidates need to be highly organized and tenacious, with experience in assessing
3rd party controls to ensure arrangements are fit for purpose and effectively
delivered according to service levels.
Candidate Requirements:
Essential:
• 2+ years of experience working in an IT vendor, service, or Risk management
role.
• The ability to influence colleagues, teams, and senior leadership to embed IT
Supplier Risk Management processes successfully.
• Ability to work with a wide range of suppliers to manage and drive
improvements in the delivery of contracted services against SLAs, particularly
focusing on IT Controls key areas.
• Experience in conducting formal service reviews, monitoring, and reporting.
• Excellent Communication and Organization Skills.
• Comfortable working with colleagues across all levels of the business.
Desired:
• 2+ years of experience working within or alongside IT Risk & Control teams.
• Performing 3rd party risk assessments, review of SOC reports.
• Experience with the Service Now Platform.
• Proficiency with Microsoft Office tools, particularly Excel, Word, Visio, and
PowerPoint.
• Degree or demonstrated time served IT vendor management and/or IT Risk
Management experience.
• CISA, CRISC, or relevant Vendor Management Certifications.
Benefits: Performance based bonus, Pension 5%, Staff discount 10-15% off, Select &
Drive Car Leasing Scheme, Work Anniversary Rewards + More