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Stafford, Staffordshire
Job Title: Partnerships Support Administrator

Reports to: Senior Partnerships Support / VP Partnerships Development

Basis: 12 month Placement, Full Time

Department: US Partnerships

Location: Stafford Office with up to 2 days remote working

Salary: Real Living Wage

This role is open to Undergraduate students seeking a year in placement as part of their studies

All equipment provided for both office and remote working

TopCashback is the US’s most generous cash back website. Having been established in 2011, we are now one of the market leaders in cash back and growing rapidly. TopCashback is a global, multi-cultural start-up backed by a hugely successful UK company that has been thriving for well over a decade. TopCashback is an ethical company and lives by the motto “do as you would be done by”. We extend this way of operating to all our members, merchants, and partners as one of our core values.

At TopCashback, since we began, we have been committed to building a fair, diverse and inclusive company. We believe that diversity and nurturing a culture where we can all be our true selves at work, makes us stronger as a business. We celebrate differences and foster a fair and equal environment for us all to flourish in. After all, we spend most of our time together.

With fairness at heart, we’re committed to being an equal opportunity employer regardless of race, ethnicity, gender, sexuality, religion, disability, nationality, age or similar. Whoever you are, whatever walk of life you are from, we’ll welcome you to our TopCashback family.

Job Overview:

TopCashback is looking for a Partnerships Support Administrator to join the Partnerships team in our Stafford Office. The Partnerships team is responsible for sourcing new cash back deals that deliver value to our members and developing relationships with major brands and their affiliate networks. The Partnerships team works with some of the biggest brands in the US including Amazon, eBay, Marriott, Macy’s, and Groupon and rely on the Partnerships Support team to make TopCashback a great company to work with.The successful applicant should have a keen interest in the US e-commerce and retail markets. A key part of this role will be making sure that the offers presented to members are accurate, up to date and entice people to purchase. We are looking for people who are responsive, able to quickly solve problems and keen to give first-class service on an ad-hoc basis. This position offers an excellent opportunity to learn quickly, and to be given responsibility for key tasks and functions.


  • Ensuring that TopCashback is offering market leading promotions
  • Adding campaigns and offers to the site
  • Ensuring that the TopCashback website remains accurate/up to date
  • Analyze internal and competitive data and use these to improve future campaigns
  • Proofread campaigns and marketing communications and offer suggestions for improvement
  • Identify potential improvements to the website and systems
  • Development and ownership of key performance tasks
  • Maintain and develop ongoing relationships with affiliate network partners and merchants
  • Other general tasks for the Partnerships Associates and Account Managers
  • Maybe required to work during Peak Holiday periods (Black Friday, Cyber Monday for example)
  • As we deal with clients on the West Coast, working hours may accommodate PST time zone after initial training (11:30-20:00 M,T,W,T and 09:00-17:30 F)


  • Professional communication and clear written skills
  • Well-organised with the ability to prioritise a workload and adhere to deadline
  • Proactive – generate new ideas/think outside the box
  • Understanding of Microsoft Office (Word, Excel, Outlook, PPT) and Google business apps (Gmail, Docs, Sheets) although training can be given
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