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West Byfleet, Surrey Stirling Ackroyd Group

Trainee Property Services Advisor

This is a full time position Monday to Friday, 8:30am to 6:00pm, based at our Byfleet, Surrey office

Starting salary up to £22,000 per annum (depending on experience)

PLUS uncapped commission scheme with realistic earnings in your 1st year around £30,000+


The main responsibility of a Property Services Advisor is to identify and maximise the business opportunities from external and internal leads, supporting the branch network with booking viewings, appraisals and valuations.

Daily activities will include;

  • Making outbound calls to existing and new clients to engage interest
  • Receiving inbound call enquiries and dealing with them efficiently whilst maximising on business opportunities
  • Identifying opportunities within these leads by recognising whether the client has a property to sell/let, mortgage and solicitor requirements
  • Following up valuations to stay in regular contact with clients until the point of marketing
  • Assisting our local offices by generating valuations for our network of 30+ branches
  • Working towards set performance targets

The successful candidate will have;

  • Previous experience working in a sales, telesales or customer service environment
  • Exceptional customer service skills with a fantastic telephone manner and the ability to build rapport
  • Confident and articulate in both verbal and written communications
  • Ambitious, resilient and consistent in your approach
  • Keen to learn and develop your property knowledge


With the Griffin behind us, Stirling Ackroyd Group are committed to putting our people first. We are one team working together to achieve success, we believe in developing all of our colleagues to be the best they can be through structured training and development programmes.

Some of what we can offer you:

  • Competitive salary and bonus schemes
  • Award-winning training and skills development, including ARLA Propertymark courses (Propertymark Professional Standards Agency 2023)
  • Employee, family & friend discounts across our property services
  • Retail Discounts
  • Engagement and recognition platform
  • Season ticket loans
  • Cycle to work scheme
  • Technology purchasing scheme
  • Holiday Accumulator
  • Employee Assistance Program
  • Wellbeing Centre
  • Award-winning Employee Referral scheme for bringing in new talent (IHR awards 2023)
  • Award ceremonies, competitions and more!
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