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Stoke-on-trent, Staffordshire Pavers Ltd

A fantastic retail opportunity has arisen for a Temporary Part Time Customer Advisor to join the Pavers team at Trentham Gardens, Trentham.

If you are looking for a Part Time position, have a passion for customer service and sales, and enjoy the challenges of the busy retail environment, we could be the perfect fit for you!

The Temporary Customer Advisor role

Providing excellent customer service is in our DNA, so we are looking for someone with a friendly, engaging and positive personality to ensure our customers have the best experience in store. You'll need to have a 'can do' attitude and be able to work in a team, whilst being able to use your own initiative and not be afraid to ask relevant questions & learn new things!

We'll train you so you are able to help all our customers, offering valuable advice with footwear, shoe care and accessories, displaying our products to a high standard and ensuring all customers have a positive experience, leaving happy with their purchases.

Hours & Pay

12 hours per week over 3 days. This vacancy requires flexibility and will include some weekend work and shifts during the week.

£9.00 per hour 21+ (18-20 £7.65 per hour & 16-17 £6.06 per hour)

Bonus & Benefits you will receive as our Temporary Customer Advisor:

- Generous Staff Discount

- Holiday Entitlement (Increases with service)

- Company Contribution Pension

- Access to RetailTRUST (Wellbeing Support)

- Access to RetailCURe (Financial Support)

- Discretionary Bonus

- Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme

About Us

Pavers Shoes is one of the UK's leading shoe retailers. Established in 1971 we remain family owned-and-run, and also own and operate the Jones Bootmaker and Herring Shoes brands. Together we have over 170 stores in the UK and Ireland, and over 1,500 people in our ever-expanding family. In 2021 we were voted one of the Top 10 Retailers in the country to work for (Best Companies), and in 2020 were recognised in the Sunday Times' Top Track 250, and also won Best Footwear Retailer (Multiple) at the Drapers Awards.

We are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate as we are. We always look for happy, confident, upbeat people, and we provide great jobs in a supportive family environment for them. We know that without our colleagues there is no business, and so the better we look after you the better service you will provide our customers. We always try and do the right thing by our people.

We strive for diversity of thinking across the business and believe strongly in supporting our local communities. Since 2018 we have donated over £2.5m to the Pavers Foundation, with the specific purpose of providing grants for causes important to all our colleagues in the areas of health, education, and community. In terms of the environment we are constantly seeking to reduce our impact. Since 2020 we have been fully carbon neutral, and we also have one of the largest solar arrays in the North-East of England on our warehouse generating clean energy. Because every year we give a percentage of our annual profits to our Foundation, our overarching aim is to be financially successful, but to achieve this in an environmentally and socially responsible manner.

If this sounds like the kind of business you'd like to know more about, we'd love to hear from you - please apply today for the role of Customer Advisor.

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