About the role:
The Technical Co-ordinator is an exciting predominately field-based role, working as part of the Field Operations team within Water Treatment. They will be focussed on maintaining and improving infrastructure, managing projects and activities across a designated catchment and providing support on larger scale projects.
Technical Co-ordinators are responsible for designing complex jobs (using SAP software) for work at our Water Treatment Works. They design jobs and build dependencies between tasks ensuring any prerequisites (materials, permits, and services) are in place to allow work to be completed by Field Technicians as scheduled. Day to day duties will include:
Technical experience and SAP usage:
Use expertise and electronic information captured from the field to design jobs .
Obtain quotes, order materials and 3rd party services.
Coordinate any further prerequisites required (e.g. permits).
Standardise and optimise the way similar jobs are designed and executed.
Use the risk-based system, APS, to highlight sites risks and produce heat maps.
Monitor plant availability and repeat alarms.Communications and stakeholder management:
Develop strong collaborative relationships with Field Operations Specialists, Field Performance Managers across Operations, and parties within the Planning function.
Provide field staff and 3rd parties with detailed work instructions
Provide expert advice on technical issues and on solutions to risks
Attend regular Risk Review Meetings and Planning Meetings to provide updates on complex work
Arrange delivery of prerequisites where necessary to sites
Share best practice ways of working and learning points with colleaguesHealth and Safety:
Ensure all aspects of H&S are managed correctly.
Create detailed activity based risk assessments and ensure adherence from technicians and contractors involved.To be successful you will have the following skills and experience:
To be considered for this role you will ideally qualified to HNC, degree level or equivalent, ideally specialised in the area of mechanical or electrical engineering.
Experience of technical job design and/or prerequisite management within a Water Utility is highly desirable.
Experience in a process related or utility industry is desirable together with a sound working knowledge of the safe systems of work required under the Health and Safety at Work Act.
IT literacy is essential as all work is managed through the new SAP system. User training for this and other standard software systems will be provided.
The role requires willingness to learn about water production and could include enrolling onto water production related courses
Your interpersonal skills will be highly developed, as will your ability to communicate across all levels. You will also demonstrate a good business/ stakeholder awareness, together with an innovative and creative approach to problem solving and strong team working and influencing skills.
What's in it for you:
Technical Co-ordinators are dedicated experts focused on designing, coordinating jobs and project management. They will use their technical knowledge to ensure that Field Technicians have detailed instructions and the components needed to carry out scheduled jobs first time.
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our refer-a-friend bonus, where you can receive up to £1,000 for helping someone get a permanent position within the company.
We're also proud to be here for our local community, offering all of our teams two days paid volunteer leave a year, as well as proudly supporting a lot of local events and charities.
Thames Water is the UK's largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes.
As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That's why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We're passionate about providing world-class tap water, now and for the future.
We're also turning waste into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We're reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We're using our voice to lobby for change and partnering with WaterAid to provide clean water to the world's poorest communities.
Together, we're building a better future for our customers, our region and our planet.
Thames Water is a unique, rewarding and diverse place to work. If you join our team, you'll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We're also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with an award-winning mental health and wellbeing strategy