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Shepton Mallet, Somerset Red Snapper Recruitment Limited

RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.

RSR are currently recruiting on behalf of our client based in Mendip for a Supported Housing Service Manager. This is a full time, permanent role and offers a salary of 31,400 per year.

This role involves managing complex situations, organizing the start-up of properties, and overseeing the delivery of high-quality, person-centered accommodation and support. With a focus on empowering residents, you will lead a dedicated team to ensure service excellence within legislative frameworks.

Key Responsibilities:

  • Lead the staff team to provide expert support for individuals with a recent history of rough sleeping and complex needs.
  • Deliver a high-quality off-the-street accommodation service in Mendip, meeting statutory and organizational standards.
  • Encourage resident feedback and improve service delivery based on input from residents, partners, and staff.
  • Establish effective working relationships internally and with external agencies to maximize opportunities for residents.
  • Ensure compliance with health and safety guidelines and oversee building management.
  • Coordinate new resident assessments and support, fostering resident involvement in all aspects of service delivery.
  • Lead recruitment, induction, and development of staff and volunteers.
  • Assume responsibility for income and expenditure for the service.
  • Actively manage expenditure and contribute to organizational service development.

Person Specification:

  • Comprehensive knowledge of rough sleeping and homelessness.
  • Experience in staff team management and housing support service provision.
  • Understanding of benefits systems and social care qualifications desirable.
  • Previous work with rough sleepers and individuals with complex needs essential.
  • Full driving license and access to own car required.

This role will be subject to DBS check at the relevant level.

If you would like to be considered for this position and have the relevant experience, then please email your CV to

Alternatively, if this role is not for you but you do know somebody who would be interested please refer them to ourselves. We have a referral bonus scheme and will pay up in retail vouchers of your choice, for referrals who are not already known to us.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

RSR Housing is member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.

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