Epsom, Surrey China Britain Business Council
Flexible Retail Store Manager Role

Includes weekends and Bank holidays, with leadership skills preferred.

Salary: Up to £31,000 per annum DOE, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As our Retail Store Manager, you'll be an excellent leader, managing the day-to-day operations of the store and acting as a brand ambassador for Holland & Barrett. You'll build a high-performing team by recruiting, coaching, training, motivating, and setting clear expectations.

Supported by your Regional Manager, you will serve as a role model for world-class customer service, drive financial performance with sales targets, maintain stock accuracy, set up store promotional plans, and ensure full compliance with health and safety regulations.

To become a Health & Wellness specialist, you'll undertake a training program that includes our "Qualified to Advise" and "Healthy Expert" qualifications, accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to demonstrate:

• Excellent communication and people management skills
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment
• Understanding and analyzing sales figures daily to enable the store to trade within company parameters and goals
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge
• Flexibility and agility to multi-task and achieve the best results

We are committed to helping every colleague thrive across all dimensions of wellbeing and to fostering a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and celebrate all colleagues' unique experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you. Start your journey today.

THE COMPANY

At Holland & Barrett (H&B), we aim to empower everyone to live healthier, happier lives. With over 150 years of experience, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our goal is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received. Please apply promptly to avoid disappointment.