Battersea Academy for Skills & Employment (BASE)
BOROUGH KITCHEN is recruiting a Store Manager for their store at London Battersea Power Station.
Description
Position Title: Store Manager
Location: Battersea Power Station
Type: Full-time
Borough Kitchen is seeking a dedicated and experienced Store Manager to lead our retail team. The ideal candidate will be passionate about cooking and entertaining and will have a proven track record in retail management. This position is integral to creating a welcoming and inspiring shopping experience for our customers.
Key Responsibilities:
- Oversee daily store operations
- Manage, mentor, and develop a team of sales associates
- Ensure outstanding customer service by training staff on product knowledge and service standards
- Meet and exceed sales targets and goals
- Manage inventory levels, optimize stock control, and ensure accurate product displays
- Develop and implement effective sales strategies
- Maintain visual merchandising standards in alignment with company branding
- Handle customer inquiries and resolve issues in a timely manner
- Conduct performance reviews and manage staff scheduling
- Maintain compliance with company policies and procedures
Requirements
- Proven experience as a retail manager (3+ years)
- Strong passion for cooking and entertaining
- Excellent leadership and team management skills
- Ability to drive sales and enhance customer experience
- Strong communication and interpersonal skills
- Proficiency in inventory management and visual merchandising
- Flexibility to work during weekends and holidays
Benefits
- Competitive salary
- Annual pay review
- Industry-leading discount programme on products for our employees
- Complimentary Cook School classes
- Access to our employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cashback offers for over 1200+ brands, and many other offerings around health and wellbeing
- Referral scheme
- Company events