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Cubitts KX Limited

Store Manager

Two thirds of the population wear spectacles. Half wear them every day. But the optical industry hasn't changed in three centuries, products have become tired, and standards have become poor. Now we're looking to change the spectacles industry for the better.

We are looking for an experienced Store Manager to join Cubitts. Reporting to the Senior Retail Manager, you will lead the store and be a role model to deliver an exceptional customer experience.

The most important characteristic is an alignment to our core values. You will be the type of person that always looks to improve things by finding a way that is simpler or simply better (Pioneer). You will be someone that takes pride in their work, always doing it properly even when you're exhausted. (Proud). And you will do all of this without ego, staying humble, accessible and empathetic (For All).

What you'll be responsible for:

  • Passionate about leading and developing a high performing team both through recruitment and performance management aligned with objective setting
  • Ensure the seamless running of the store by working closely with our HQ departments
  • Manage all dispensing activities and be responsible for your team's optical learning and progression
  • Act as an ambassador for Cubitts, helping to educate and excite others about our mission
  • Clearly communicate daily focuses to the team underpinned by our brand values
  • To comfortably explain eye health, eyewear and prescription terminology to patients
  • Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
  • Ensure the team provides impeccable lens and frame selection, delivering perfecting fitting frames
  • Lead and train on Cubitts Bespoke services, supported by our marketing leading technology
  • Ensure company procedures are followed to protect inventory and assets
  • Oversee the timely execution of product launches and all displays in line with company direction
  • Plan events and develop outreach to build relationships with the local community in order to drive revenue and create brand awareness

Who you are:

  • Minimum 2 years experience as a Store Manager in optics
  • Aligned to and inspired by our Company Brand Values
  • You show great initiative, positivity, and patience
  • An excellent communicator, both written and verbal
  • You thrive in a busy environment, enjoy responsibility and take pride in what you do
  • You're highly organised, possessing meticulous attention to detail and a keen interest in aesthetics

Some nice things you'll get:

  • Complimentary spectacles
  • Bespoke holiday allowance
  • Personalised training and development with exclusive access to the YCN platform
  • Yoga classes and lots of company socials
  • Mental Health Partnership with Champions Health
  • Qualified financial expert with Bippit

Contract: Full time, 40 hours Monday-Sunday.

Salary: Store Manager Level 1 £36,420

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