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iSmash

Reporting to: Head of Store Development

All about the business

iSmash is the UK's leading retail tech repair brand, offering express repairs of smartphones, tablets and computers, and the sale of ancillary products such as renewed devices, trade-in, protection products and accessories. iSmash pride themselves on a professional, while-you-wait service delivered by their qualified technicians throughout their 31 locations which covers over 10 major cities. iSmash has plans to rapidly expand its store network nationwide over the coming years.

iSmash has supported over 1 million customers to date and is proud to have been recognised by industry experts through receiving the Mobile News and Mobile Industry Best Repair and Service awards.

"AtiSmash our mission is to keep customers connected to the devices they love in order to create a world without #techstress"

A career with iSmash is one that will see you working with people who do everything possible to build trust with our customers and each other.

People who have a relentless obsession about the quality of our service and repairs and who maintain simplicity in our actions, words and service to our customers.

If this sounds like you, then we'd be a great match. Check out the details of this exciting role with us below.

What will you be doing?

(These are the specific things you will be doing on a day to day basis)

You will report into the Head of Store Development who has the responsibility of ensuring we open new stores (service centres) and keep up the maintenance and compliance in our exiting estate.

There will be need to track and monitor works carried out in the stores (service centres) as well as keep a accurate records of current state.

Key Responsibilities

  • Supporting Head of Store Development with the roll out of new iSmash service centres.
  • Co-ordinating the service centre roll out project plan.
  • Co-ordinating planned and reactive maintenance of existing service centres.

Skills, Knowledge and Experience

  • Strong organisation skills.
  • Shows initiative.
  • Able to multi-task.

What do we offer?

We offer the chance for you to connect with people, develop your skills and technical capability in an environment where everyone works closely together.

What we don't offer is lots of rules and processes, red tape or things that will hold you back, quite simply we're the place that allows you the freedom to help other people by doing the things you love.

In addition, there are some great benefits too:

  • 23 days holiday that increase with length of service, plus 8 days bank holidays.
  • Discounts on repairs and store purchases.
  • Online and on the job training available.
  • Company pension.
  • Eyecare vouchers.
  • Annual company events

All about your benefits

What type of experience might you have?

(These are things we'll look for in the recruitment process)

  • Experience working in a fast paced business.
  • Understanding of retail environments.
  • Store health and safety.
  • Project management.

If this doesn't sound like the place you want to be, we genuinely wish you all the best in your career search, if however you're excited by the opportunity to join a trailblazing technology business and you have the technical curiosity and great people skills we look for then apply now!

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