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NHS Property Services Ltd

We are currently recruiting for a Soft FM Manager based in and around the Yorkshire and North Lincolnshire area. The role is a fixed term 2-year contract, working 37.5 hours a week, Monday to Friday, this is hybrid role working from home, the office and the customer sites. The role requires you to be flexible to the needs of the business. The starting salary is from 50,000 depending on experience + 3000 car allowance with annual 10% performance-based bonus.

About the role:

Soft FM Managers will manage large soft Facilities Management teams with multiple disciplines and service delivery. They will manage soft service budgets and circa 150 colleagues. They play an important role at NHSPS. They are the conduit between senior managers and leaders and the colleagues across the business who deliver for our customers and who keep the business running smoothly. Their teams are made up of specialists and team contributors, and typically they are responsible for the delivery of defined elements of the strategy and operating plans.

You will:

  • Lead the delivery of Soft FM services across a defined portfolio of properties within a defined geographical area
  • Clarifies priorities, plans, and goals/performance standards for their team; creates an inclusive, high performing culture where colleagues can develop and thrive
  • Provide reporting on productivity and other KPIs.
  • Spots opportunities to improve processes and practises
  • Shares technical/professional skills and knowledge

What you will bring to the role:

  • Significant experience in managing delivery across multiple sites and multiple services
  • Experience of line management in a busy, customer focused team
  • Strong people management and coaching skills
  • Experience of driving improvements to enable efficiency
  • Experience of delivering change
  • Specialist knowledge of soft FM services, including but not limited to Catering, Cleaning, Portering, Reception.
  • Knowledge of relevant technical guidance for Soft FM services ideally in a healthcare environment
  • Desirable: Member of Institute of Workplace and Facilities Management and Holder of IWFM Level 3 qualification in Facilities Management or above

What we can offer you:

We understand how important life is outside of work so, as well as a competitive salary we will also offer:

  • 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.
  • A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
  • Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
  • Company-wide Colleague Referral Scheme
  • SMART Pension contribution into which the company will contribute up to 6%
  • A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
  • We have a great Colleague Assistance Programme and offer support for all areas of life.

We are an organisation with a passion for giving back. Putting money back into the NHS, raising 150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.

We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

For full details of the role, please see the attached role profile.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

Contact our Talent team at to find out more.

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