Service Manager-Refugee Support
Location: Belfast, this is a flexible working role with the opportunity to spend a percentage of your time both in the Belfast office and at home.
Contract type: Permanent
Hours: 35 hours per week
Salary: £24,520 - £27,795 per annum, depending on experience (Including market supplement of £1887)
Could you play a key role in supporting refugees in your local area?
We have an exciting opportunity to join our team as a Refugee Support Service Manager.
As part of the Refugee Support and Restoring Family Links team the Service Manager will provide direct line management to of a team of staff and will have responsibility for internal performance and resource management of the Refugee Support service and external engagement and partnership development as well as working with the casework and project teams to aid asylum seekers and refugees.
This will be a rewarding opportunity to get involved in supporting refugees and to help us achieve our mission of helping people in crisis.
How you'll make a difference …
In conjunction with the casework and project teams in Belfast you will support asylum seekers and refugees at all stages of the asylum process; providing advice and advocacy on welfare support. You will enable people to navigate the asylum process and access their welfare rights and entitlements. Our team provide advice across a range of complex public law areas including homelessness, welfare benefits, health and community care as well as specialist advice on asylum support. We also provide practical destitution support in the form of emergency cash hardship payments, hygiene packs and other practical support.
This role might be for you if …
It would also be an advantage if you had an awareness of immigration legal parameters and safe practice knowledge of rights, entitlements, and agencies in the field of asylum seekers, refugees and/or other vulnerable migrants.
Closing date for applications is 23.59 on Tuesday the 25th of October2021, with interviews to follow.
Should you have any questions on this role please email us at quoting vacancy ID 3341.
Need help completing your application or supporting statement? Please read our useful "Candidate Application Guidance" document in the "Additional Information" link.
Meet the team
Refugee Support provides core services to asylum seekers and refugees, including Orientation, Destitution Support including casework, Family Reunion Integration and Travel Assistance.
The British Red Cross Refugee Support work closely with the refugee sector and wider community partners participating in City Wide forums to promote access to services and support integration.
For people in crisis, as a result of their migration status, in need of protection, displaced and often having experienced family loss and separation our Refugee Support and Restoring Family Links team will deliver on our unique position and responsibility as part a truly global humanitarian organisation, present at every stage on the migratory trail to:
We will do this by mobilising the power of humanity through three distinct vehicles for change - advocacy, service delivery and by creating the right environment.
We will engage with our service users and use their experience and evidence to inform our development and delivery and will seek out opportunities to build productive alliances across the UK, wider movement and beyond to enable delivery on our mission at the earliest opportunity.
What you'll get in return
As well as a rewarding role with a global charity, you'll get access to a wide range of benefits, these include:
* 36 days holiday (including Bank Holidays) - pro rata for fixed-term roles
* Option to buy an extra 5 days annual leave
* Up to 6% contributory pension
* Flexible working policy
* Discounts from a range of online and high street retailers
A little bit more about us...
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.
Our organisation was born out of a desire to bring help without discrimination.
Impartiality and neutrality have been central values for the Red Cross since we started.
At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.
In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.
If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.
As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.
If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.
The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).
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Connecting human kindness with human crisis