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Stafford, Staffordshire Richard Abson Group

Role: Senior Service AdvisorLocation: StaffordSalary: £30,000 - £32,000 OTE £37,000Richard Abson Group are looking for an experienced Senior Service Advisor/Front of House Manager to join a main car dealership in Stafford.The business is a well-established and reputable main dealer, working with a prestige brand. Looking to employ a Senior Service Advisor with enthusiasm, experience, and strong communication skills to support a team of 4 Service Advisors and communicate with 12 Technicians. You will have opportunities to progress your career, attend additional training courses and gain/build upon your current skills.Daily duties as Service Advisor / Service Receptionist will include:

Lead the Service Department.

Welcoming and booking in daily service customers.

Dealing with complaints.

Dealing with all manner of customer queries and requests.

Production of a detailed job card for the Service Technician to follow.

Following up and providing progress updates to customers throughout the working day.

The explanation and selling of additional work to customers.

Selling of Extended Warranties and Service Plans.

Continual database cleansing.

General administration.

The Dealership is offering a basic wage of £30,000 with an OTE of £37,000! - You'll work Monday to Friday 8am-6pm and 1 in 5 Saturday mornings (Paid at overtime).If this role appeals to you then please APPLY NOW or contact Jake Jones at Richard Abson Group.

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