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Exeter, Devon Synced

Senior Resident Advisor / Manager - Property Sector
Exeter, Devon
c 28k DOE + bonus potential

Synced are currently supporting a client operating in the property management sector to recruit a Senior Resident Advisor / Manager.

This is a perfect role for someone looking for their first management position, the company offers plenty of support from a regional and central services level & plenty of training and development.

If you are in a senior customer facing role, for example - FOH TL, Deputy Manager, Senior Resident Host/Advisor etc - in any one of the following sectors and craving that next challenge - this is perfect for you!

Living or accommodation sectors we are interested in - PBSA, Residential, BTR, CoLiving, CoWorking, Hotels, Leisure, Hospitality or Retail.

This role is all about being the face of the building, nurturing tenant relationships and providing an amazing residence experience!


  • Face to face resident interaction, building a good relationship and rapport with tenants ensuring they love their 'home'
  • Conducting viewings
  • Undertaking pre-let inspections and scheduled inspections
  • Customer service & Customer journey
  • Resident care, engagement and satisfaction
  • Management of social media channels for the building (you can be as creative as you like!)
  • Sales & Marketing activities e.g. site tours, events, membership, leasing and renewals
  • Building management tasks e.g. compliance, H&S and working with maintenance
  • Building administration & Coordination e.g. tenancy, lease, contractor liaison

Essential skills/experience -

  • Warm & friendly, approachable, professional and have an incredible, never ending passion for customer service/journey
  • Client/customer facing customer service experience
  • Willing to take on a new challenge
  • Willing to learn and get stuck in!

Desirable skills/experience -

  • Experience of sales / lettings a real advantage
  • Any exposure to building / facilities management e.g. H&S, fire safety

This is a great opportunity for someone who is looking to develop their career within an expanding company with big plans!

Synced are supporting the client as an external talent partner.

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