Rider Levett Bucknall UK Limited

Our dedicated Building Surveying Team at RLB proactively manage and undertake surveys, formulate designs and specifications, administrate projects and programmes plus various other bespoke services to ensure our clients estate remains well maintained and achieves its full potential. We additionally provide extensive commercial services which include Dilapidations, Lease Advice and Pre-acquisition surveys. We pride ourselves on the quality of our service to our clients and enjoy long term relationships them.

We are a sector focused business actively operating and investing in Commercial, Residential, Education, Sports, Nuclear and Retail clients and projects. Surveyors work in close contact with the client, advising them on legal and financial matters that arise during the project.

Overview of Role:

Due to our growing and diverse portfolio an exciting opportunity has arisen for a Programme Manager/PMO Manager to join us in London to aid the delivery of a range of survey and project commissions.

This is an exciting opportunity to join a well-established team of consultants who pride themselves on providing outstanding project delivery to a range of clients within both the public and private sectors from SME’s to large blue chip corporate clients.

Key Responsibilities:

Reporting to the Associate responsible, duties will include (but not limited to):

• Set up, review and populate a master programme tracker
• Assist with coordination of a number of survey and project commissions across our office and potentially across our other 5 regional offices
• Coordinate project admin support team who will be responsible for desk top surveys, appointment planning and a help desk function
• Provide information to assist with production of Monthly, Quarterly and Annual KPIs
• Provide supporting information for the processing of invoicing both internal and external
• Actively pursue information from both the RLB team, stakeholders and the Client and feedback as needed.
• Complaint Handling – Progress and advise all parties as required on a daily basis
• Develop and maintain a tracking ‘slogger’ spreadsheet to identify up to date projects situations on a periodic basis
• Seek information from the client’s web based database and distribute to the regional delivery managers on a periodic basis
• Collate electronic project files from the Delivery Managers and store on the network in a logical way to enable retrieval quickly and efficiently
• Maintain a spreadsheet of all contact details for all contractors/suppliers etc

Person Specification:

The ideal candidate will be committed to delivering high levels of customer service excellence with good commercial acumen.

• Ambitious and driven with a commitment to the overall project and company as a whole.
• Strong communicator and team leader.
• Previous experience as a Programme/PMO Manager

Skills:

• Microsoft Office advance user – particularly Excel.
• Project Coordination
• Good PowerBi knowledge and experience
• Previous experience of a surveying/facilities/property organisation
• Team leader function of administration
• Processing KPIs
• Experience of AutoCAD
• Knowledge of invoicing

At RLB, our aim is to create and enhance an inclusive workplace culture where diversity is not only accepted but valued and built into our company culture, creating opportunity for all. In order to support this, we recognise the importance of flexible and agile working and are open to having conversations on how this could work for you and our business from day one.

If you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at:

ABOUT US

Confidence today inspires tomorrow

With a network that covers the globe and a heritage spanning over two centuries, Rider Levett Bucknall is a leading independent organisation in cost management and quantity surveying, project management and advisory services.

Our achievements are renowned: from the early days of pioneering quantity surveying, to landmark projects such as the Sydney Opera House, HSBC Headquarters Building in Hong Kong, the 2012 London Olympic Games and CityCenter in Las Vegas.

We continue this successful legacy with our dedication to the value, quality and sustainability of the built environment. Our innovative thinking, global reach, and flawless execution push the boundaries. Taking ambitious projects from an idea to reality.

RLB has released the 2022 edition of Perspective , a compilation of insights from members of the RLB team around the world.

OUR VALUES

At Rider Levett Bucknall doing the right thing matters and we believe we all have a responsibility to support the communities in which we live and work. Our global values are based on the following insights:

People

Promote fairness, equality of opportunity and well-being, invest in our people and value everyone’s contribution.

Industry

Lead by example and shape the future of our industry in everything we do.

Community

Support the communities in which we live and work and deliver sustainable social outcomes.

Customers

Challenge the norm, give fresh perspectives and deliver flawlessly.

Environment

Reduce our environmental footprint and collaborate to reduce the environmental impact of our industry.

Workplace

Provide an inclusive, safe working environment.

Business

Act with integrity, honesty and fairness in all our relationships.

Shareholders

Be a self-owned organisation, be financially robust, and deliver agreed financial plans.