Glencourt Associates

Self-Storage Store Manager

Salary: up to 37,000 + bonus

Location: West London

We are seeking a dynamic sales driven Self Storage Store Manager to join a growing Self Storage company. The Store Manager will be responsible for overseeing all aspects of the self-storage facility, including managing daily operations, maximising occupancy rates, facility upkeep, and providing exceptional customer service.

Key Responsibilities:

• Manage day-to-day operations of the self-storage facility, including opening and closing procedures, facility maintenance, and security protocols.
• Develop and implement strategies to attract and retain customers, ensuring high occupancy rates and maximising revenue.
• Provide excellent customer service, addressing inquiries, concerns, and requests in a timely and professional manner.
• Conduct regular inspections of the facility to ensure cleanliness, safety, and compliance with company policies and procedures.
• Manage rental agreements, process payments, and maintain accurate records of customer accounts.
• Monitor and manage inventory levels, ordering supplies as needed to maintain operational efficiency.

Qualifications:

• Previous experience in a management role, preferably in the self-storage industry or a related field.
• Strong leadership skills with the ability to motivate and inspire team members.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Proficiency in computer applications, including Microsoft Office Suite and property management software.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work independently and make sound decisions in a fast-paced environment.
• Knowledge of relevant regulations and compliance standards.