Location: New York Street, Manchester City CentreSalary: £27,375 per annum + £1,500 shift allowanceWorking Pattern: Full-time hybrid role. Following training, you'll alternate between one week in the office and one week from home.Hours: Monday to Friday, 37.5 hours per week (8:00am - 4:30pm). Two late shifts every four weeks on a rotating basis (one office-based, one remote), working 12:30pm - 9:00pm
About the Role
Reed Screening is looking for a Screening Team Leader to lead and develop a team of Screening Executives, ensuring a high-quality, compliant service is delivered to clients.
This is an excellent opportunity for a people-focused leader who enjoys developing others, driving performance, and improving processes within a fast-paced operational environment.
What You'll Be Doing
Lead, coach and develop a team of Screening Executives.
Monitor team performance, quality and productivity.
Ensure compliance with regulatory, contractual and internal processes.
Support internal and external audits.
Drive process improvements and efficiencies.
Build strong relationships with clients and key stakeholders.
Support the continued growth and success of Reed Screening.
What We're Looking For
Experience leading or developing a team.
Strong performance management and coaching skills.
Excellent customer service and stakeholder management experience.
Strong organisational and communication skills.
Call centre or contact centre leadership experience is advantageous but not essential.
Experience in screening, recruitment, compliance, vetting, or another regulated environment would be beneficial.
Why Join Reed?
£1,500 annual shift allowance
Hybrid working
Comprehensive training and development
Clear career progression opportunities
Generous annual leave, with the option to buy additional days
Pension scheme
Employee Assistance Programme and wellbeing support
Paid sabbaticals and long-service awards
Employee discounts and retail savings
A supportive and collaborative working environment
Recruitment Process
An initial telephone interview followed by a face-to-face interview, including competency-based questions.
Apply Today
If you're an enthusiastic leader looking for your next challenge, we'd love to hear from you.
Join Reed Screening and play a key role in developing high-performing teams while delivering trusted screening services to organisations across the UK.