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Manchester, Lancashire Cordant Contact Centre
Sales Support Executive

Manchester City Centre

Start date 20th September

Salary £20,000 OTE £26,000

Cordant people are pleased to be working with one of Manchester's most exciting brands!

About the role

You'll be working as a Processing Executive which is a pivotal role in our clients operation.

We see this as the perfect opportunity to progress your career in any direction you want, this function is the foundation of the business and so acts as a natural progression plan.

As our client is an FCA regulated company, you'll be given thorough FCA/Compliance training to ensure you're fully knowledgeable on their in-house systems and provide the best advice through their customer journey.

What will you be doing?

  • You will be liaising with dealers and finance providers to ensure quick turnaround times on all applications.

  • Ensuring that paperwork and documentation is complete, accurate and in order and that all relevant details meet the exacting standards of our lenders.

  • Working to targets in a structured but fun environment

  • You will manage your own time, and workload to make sure that key touch-points are met with all customers both internal and external.

  • Adhering to anti-money laundering and other relevant financial legislation.

  • Liaising with dealers and finance providers to ensure quick turnaround times on all applications, making sure that you are positively affecting outcomes for all parties.

  • Ensuring that paperwork and documentation is complete, accurate and in order and that all relevant details meet the exacting standards of our lenders.

Who will you be?

Ideally you will have around 12 months experience working in a customer service environment such as general customer service, retail, hospitality or fast food!

You'll have a real passion for people and thrive off helping people, the role is target driven so having a real hunger and ambition to not only earn well but to progress would be a real advantage.

What's in it for you?

  • A basic salary of £20,000 with monthly bonus potential

  • 28 days holiday including bank holidays

  • Additional days off for your birthday and charity days

  • Training and development with career progression opportunities

  • Internal reward and cash-back schemes

  • Award dinners, social events, and team nights out to celebrate success

  • Income protection and financial advice

If this role sounds like it could be for you then please contact us right away!
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