Hales Group
Sales and Service Advisor (full or part time applicants considered)
Near Thetford
OTE: Up to £27k (depending on experience)
Hours: 8.45am 5pm weekdays, plus one in three weekends Saturday & Sunday (time off in the week given)
Hales Group are recruiting a Sales and Service Advisor for their client based near to Thetford. This is an exciting opportunity to join a friendly team, in a busy and varied support role. The focus of this role is consistent, professional customer service. You will communicate with customers, by phone, email and face to face, to fully understand their requirements, enabling you to make an informed proposal of the best products to suit their need. Main tasks to include:
• Handling inbound telephone and email enquiries from domestic customers
• Welcoming and supporting potential customers visiting the company s show site
• After sales care, supporting the customer through to product delivery/installation
• Assisting with general service enquiries, regarding spare parts requests, repairs, guarantee enquiries etc.
• General administrative duties and adhoc projects as required by the business
• Attending occasional sales events across the UK, where you may be required to stay away from home, engaging with customers to undertake general promotional activities
• Effective liaison, support, and assistance with the whole of the organisation
The successful candidate will have:
• Excellent verbal and written communication skills
• Previous retail and/or sales experience
• Working knowledge of MS Windows
• Accurate data entry skills
• The ability to work in a team and provide input where required
• A highly organised and personable nature
• Your own transport as our client is based in a rural location
This is your chance to join a successful team, and to work with passionate, hard-working individuals in a fast-paced environment. Please apply today or call Janine on (phone number removed) for more information.
Sales and Service Advisor (full or part time applicants considered)
Near Thetford
OTE: Up to £27k (depending on experience)
Hours: 8.45am 5pm weekdays, plus one in three weekends Saturday & Sunday (time off in the week given)
Hales Group are recruiting a Sales and Service Advisor for their client based near to Thetford. This is an exciting opportunity to join a friendly team, in a busy and varied support role. The focus of this role is consistent, professional customer service. You will communicate with customers, by phone, email and face to face, to fully understand their requirements, enabling you to make an informed proposal of the best products to suit their need. Main tasks to include:
• Handling inbound telephone and email enquiries from domestic customers
• Welcoming and supporting potential customers visiting the company s show site
• After sales care, supporting the customer through to product delivery/installation
• Assisting with general service enquiries, regarding spare parts requests, repairs, guarantee enquiries etc.
• General administrative duties and adhoc projects as required by the business
• Attending occasional sales events across the UK, where you may be required to stay away from home, engaging with customers to undertake general promotional activities
• Effective liaison, support, and assistance with the whole of the organisation
The successful candidate will have:
• Excellent verbal and written communication skills
• Previous retail and/or sales experience
• Working knowledge of MS Windows
• Accurate data entry skills
• The ability to work in a team and provide input where required
• A highly organised and personable nature
• Your own transport as our client is based in a rural location
This is your chance to join a successful team, and to work with passionate, hard-working individuals in a fast-paced environment. Please apply today or call Janine on (phone number removed) for more information.