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City, Derby Harper Recruitment

Customer Service Assistant
Salary: Up to 25k
Type: Permanent
Location: Derby
Hours: Full-time - Monday - Saturday 7:30am-5pm (with a day off in the week)

Harper Recruitment group are working in partnership with a highly successful and established independent East Midlands business. Established for over 40 years and market leaders in their field this is a unique and opportune time to join them.

As a Customer Service Assistant, you will be integral to the operations, delivering exceptional customer service and provide product and technical advice.

Responsibilities will include:

  • Delivering excellent customer service both in-person and via phone
  • Promoting and selling company products, generating commercial sales leads
  • Managing the display and presentation of products, ensuring everything is labelled
  • Keep the showroom presentable at all times
  • Chasing outstanding orders on a regular basis
  • Liasing with the warehouse team regarding stock availability
  • Inputting customer details onto a CRM database

Who are we looking for?

  • Experience in working in a customer service background in BOTH retail and trade
  • Excellent organisational and time management skills
  • Problem-solving and decision-making skills to resolve issues and ensure smooth operations
  • Excellent written and verbal communication skills


  • Employee discount
  • Full training provided
  • Generous company pension
  • Attractive bonus scheme
  • Free parking
  • Career progression

Apply NOW to avoid disappointment! Due to the large volume of applications, we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

About Harper Recruitment Group:
Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis.

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