We're looking for a confident and motivated Sales Account Manager to take ownership of a portfolio of well-established accounts while driving new business growth. This is a fantastic opportunity for someone who thrives on building strong client relationships, isn't shy about picking up the phone, and enjoys working in a fast-paced, creative environment.
About Us
UK-based manufacturer and supplier of branded promotional products used for marketing, events, and retail campaigns. With over 40 years in the industry, their reputation is built on high-quality products, excellent customer service, and strong client relationships. As an employee-owned company, every team member plays an important role in their continued success and benefits from it too. They work with a wide range of well-known brands and charities, offering a collaborative and friendly team environment where ideas are encouraged, and loyalty is valued.
What You'll Do:
- Manage and grow a portfolio of loyal, long-term customers
- Proactively reach out to new prospects to generate interest and drive sales
- Handle incoming enquiries and provide accurate, timely quotations
- Follow up on leads and quotes to close sales and maximise revenue
- Work closely with internal teams to ensure seamless customer service and order processing
- Spot upselling and cross-selling opportunities to add value for clients
- Source promotional products from suppliers as required
- Maintain accurate records using CRM software (Acumatica)
What We're Looking For:
- Proven experience in an account management or sales role
- Excellent telephone manner - confident making outbound calls
- Strong interpersonal and communication skills
- Organised and proactive with great attention to detail
- Previous experience in print, promotional merchandise, or advertising is ideal
What We Offer:
- Full-time, office-based role (Monday to Friday)
- 20 days holiday + bank holidays (3 days allocated to Christmas break)
- Office closure from Christmas Eve to the first working day in January
- Company pension scheme
- 2% annual tax-free bonus as part of our employee-owned structure
- A friendly and collaborative team environment with long-standing colleagues
- Professional growth in a stable, well-established business
If you're a natural relationship builder who enjoys variety and responsibility, and you're ready to take the next step in your sales career, we'd love to hear from you.