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ROLE DESCRIPTION: As a Sales Assistant in our pawnbroking business, you will be responsible for providing excellent customer service and assisting customers with pawn transactions, sales, and inquiries. You will work in a fast-paced and dynamic environment, helping customers navigate the pawnbroking process and providing support for all their needs.

WHAT WE OFFER: We don't expect you to do everything from day 1. We will be providing the appropriate training to ensure that you are comfortable with the job and the tasks assigned to you. Based on your performance, there are opportunities for career growth with us. At this stage, we also offer competitive salaries depending on your experience.


  • Engage with customers and help them get the best service for their needs.
  • Establish long-term relationships with the customers.
  • Deal with different parts of the business, e.g., jewellery sales, exchange, etc.
  • Implement the policies of the company and the branch at all times.
  • Be aware of and strictly obey the company security procedures.
  • Maintain a good standard of personal appearance, work ethic and hygiene at all times.
  • Have complete command and understanding of company clerical procedures and company services methodology.
  • Have a thorough knowledge of the store, in particular the section designated to you by the Manager.


  • English and Russian/Romanian/Filipino language skills.
  • Good understanding of mathematics (minimum A levels).
  • Customer Service orientation.
  • Prior experience in pawnbroking, retail, or customer service is a plus.
  • Strong communication and interpersonal skills.
  • Attention to detail and good numerical skills for cash handling.
  • Basic computer skills.
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