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Ryhope, Sunderland Ability Trade

We are looking for a Retail Supervisor to join our busy team. Don t miss this opportunity to work in a leadership position for the largest independent Trade and DIY store in Sunderland.

Retail Supervisor
Sunderland, SR2 9TX

  • Full Time and Part Time available (5 day, 4 day, 3 day or weekend only), Permanent
  • £22,000 - £25,000 per year
  • Social hours No late nights/night shift working
  • Previous product knowledge not required. Training provided

Please Note: Applicants must be authorised to work in the UK

This role is ideally suited for:

Retail / service industry staff seeking career progression.

Existing supervisors seeking more opportunity for personal career growth.


Ability is Sunderland s leading discount trade and DIY supplier, with over 9,000 product
lines on sale. Our large site (3,000 sq. m) including store and warehouse, boasts a stock
holding of over 700 pallets.

We are now looking for dedicated Retail and Warehouse Supervisors to lead our
excellent team.

These roles are ideal for people who enjoy working in a fast-paced environment.

You may be responsible for some or all of the following:

  • Running shifts as a Duty Manager.
  • Managing the checkout service and customer returns.
  • Customer support.
  • Delivering sales initiatives.
  • Store standards and security.
  • Goods inward.
  • Warehouse storage and retrieval.
  • Management support.
  • Key holder and alarm call out.
  • Staff training.
  • Health and safety.
  • Project management.

We want to hear from you if you:

  • Have a flexible approach and a can-do attitude.
  • Have some experience of leading others or supervising staff.
  • Have experience working in a fast-paced environment.
  • Work accurately with strong attention to detail.
  • Are able to motivate others.
  • Are comfortable dealing with difficult situations / problems quickly and effectively.
  • Demonstrate excellent communication and organisational skills.
  • Demonstrate team leadership skills and an organised approach.

Working Hours:

There are four potential work patterns available:

5 day

4 day

3 day

Weekend only

Hours/days are planned on a rota basis.

The store is open 7 days a week (Monday to Friday 7am-6pm, 8am-5pm Saturday
and 10am-4pm Sunday).

No night shift / late night working is planned.

Career Progression Opportunities:

Senior management work on site meaning the efforts of employees who excel can be
readily seen and rewarded. There are excellent career prospects for those who contribute
well and show real potential.

Further promotion from within is encouraged at Ability we want to see our staff succeed,
so promotions are offered based on perceived contribution and potential.

Job Support

On-the-job training provided.

On-site management means there's a good support network.

Excellent internal communication.

Previous product knowledge not required.


  • Competitive salary.
  • Career progression opportunities.
  • Joining an already established, growing local company.
  • No late night / night shift working.
  • Elements of uniform provided.
  • Staff radios and on-duty mobile phones provided.

How to apply for the role:

If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience includes Retail Supervisor, Warehouse Supervisor, Duty Manager, Customer Service Supervisor, Sales Supervisor, Team Leader, Shift Supervisor

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