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Enfield, Middlesex BRITISH RED CROSS-11

Location: Palmers Green Bookshop, London (please see below)
Hours: Full-time (35 hours per week - flexibility required Monday to Sunday)
Contract type: Permanent
Salary: £26,721 per annum (Including inner London weighting £3,344 per annum)

Are you an experienced and dynamic retailer keen to help those in crisis, while taking the next exciting step in your career?

As a Retail Cluster Manager, you'll play a pivotal role in helping our retail shops embed themselves in their local community, using your local knowledge to truly understand customer trends and preferences whilst increasing brand awareness of the British Red Cross at local level.

Our Cluster Managers also support a team of shops, providing direction, support, and advice on operational matters relating to the day-to-day running of shops located in their cluster. This includes supporting with people related tasks, such as recruitment and assisting with performance management situations (for staff and volunteers). You'll also help monitor KPIs for shops in your area, encouraging shop teams to deliver results, drive sales and help us raise vital funds that will help people living in crisis.

You'll also manage your own base shop and will be responsible for the delivery of a profitable, customer focused store.

As travel is necessary in this role, a driving licence and access to a vehicle is desirable but not essential.

This role will support the Palmer Greens clothing shop, and shops in Amersham, Edmonton, and Chalfont St Peter.

Retailing with a difference...

Helping people in crisis begins at your local charity shop.

Full of pre-loved clothing, accessories, gifts, and more, our 300 shops across the UK are home to over 6,500 volunteers and 700 paid staff. We're one big team that loves meeting people from all walks of life.

"I'm not delivering to a profit target to enhance someone's personal wealth - I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager

This role could be for you if...

You have charity retail experience - Already experienced in running a successful charity shop, you'll have experience of the charity retail sector.

You're passionate - you love merchandising and know how to generate the wow factor with your window and shop floor displays.

You're commercially minded - you work comfortably with targets and key performance indicators, with knowledge of stock generation.

You're energetic - your enthusiasm leads and inspires others to achieve results.

The closing date for applications is 23.59 on 24th January 2022 with interviews planned shortly after.

For support in filling out your application please refer to 'Additional Information' attached.

We offer a wide range of staff benefits, including:
36 days holiday (inclusive of bank holidays) per annum
Option to buy an extra 5 days annual leave
Up to 6% contributory pension
Flexible working policy
Discounts from a range of online and high street retailers

A little bit more about us...

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on and on LinkedIn - British Red Cross, to hear about our latest job vacancies.

Connecting human kindness with human crisis

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