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Cancer Research UK

Superstore Manager


Full time, Permanent, 37.5 hours per


£17,800 - 22,550

per annum + excellent benefits

Closing Date: Monday 18th October 2021

Are you a commercially




Manager, used to working with high volumes of stock and large


We are looking for a Deputy Superstore Manager for our Swansea


opening in

16th December.

Shifts will work on a rota basis, flexibility is needed to meet the needs of the business, however typical shifts will include Saturdays.

Cancer Research UK Superstores have gone from strength to strength since their birth in 2015.They are at the hub of the local community, acting as the face of Cancer Research UK, and raising public awareness of our campaigns. This mammoth 6-8000 Square ft stores now account for 10 percent of our retail income. As the most successful retail chain in the charity sector, our stores raise more money for our cause than anyone else on the high street, last year bringing in £26.4 million pounds.

For more information on our superstores including locations pictures and video's please click here:

As a Deputy Manager at Cancer Research UK, you will have the opportunity to join our Retail Academy which will support you through your first 12 months and provide you with the training that you need to succeed in your role. With a comprehensive and high

quality training programme, we're giving our Shop Manager new recruits the opportunity to complete an apprenticeship as part of your induction. The level 3 'Retail Team Leader' qualification will be part of your CRUK Retail Academy induction. We'll give you more detail about the programme when you join us!

Your role...

In this exciting and varied new role you will deputise for the Superstore Manager overseeing the shop floor and supporting the team to deliver the highest levels of sales and profits. You will assume full duty manager responsibility and accountability in the absence of the Store Manager.

For more information on the role, including full job description click here:

Achieving agreed sales targets and maximising profit for the Charity.

Supporting the Store manager in maintaining the highest level of merchandising, utilising marketing and points of sales as per CRUK guidelines.

Building and developing positive internal and external relationships to ensure maximum income for the Charity focusing on all donated stock.

Utilising insight reporting to support driving the store income strategy.

Responsible for

day to day

management for all paid staff and volunteers, supporting the Store Manager.

Supporting the Store Manager in recruiting, training and coaching paid staff and volunteers, including 121 and PDR meetings.

Minimising stock loss of new goods by way of robust control of administration procedures, including quarterly stock take.

Keeping up to date with Cancer Research UK's wider activities, engaging and supporting with fundraising initiatives including


media activity.

Supporting with the implementation of new processes within the store.

Opening and closing the Store if required and responding to alarm call outs as a listed key holder if required.

Working a flexible shift pattern to reflect the business needs including weekends and pre-retailing hours. Being willing to travel to meetings and training sessions as required.

Your Experience:

Significant knowledge and understanding of retail operations and high street retail fashion.

Experience of working in a high-volume retail role would be beneficial.

Experience of managing a diverse team of people.

Commercial awareness.

An understanding of working to sales and profit targets.

Good knowledge and experience of using computers

What are the perks..


A range of generous rewards and benefits ranging from Gym Memberships and

Season Ticket Loans

25 days annual leave a year plus public holiday.

The opportunity to work in an environment where your development is actively encouraged.

We believe a strong induction plan is key to your success. Your 4-week induction will consist of key competencies, with regular


and reviews with your Training Shop Manager and Area Manager, to help you make the most of your learning experience and really set you up for success. Please be aware there may be some need for you to train away from home for a short period as part of your superstore training, this will be discussed further at offer.

What's next?


his will consist of an activity with other candidates and an interview with some of our team. Should you make it through to our is interview stage we would love our candidates to volunteer in our

Cardiff Store

ahead of their interview, so they can present their ideas and experience back to us. If you'd like to do this ahead of shortlisting, then just pop in and speak to a member of the team. You can find details here:

*This role is knows as Assistant Superstore Manager Internally

***Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

We are implementing the necessary PPE and social distancing measures within our stores upon reopening to ensure the safety of our staff and customers. During the recruitment process, we will aim to carry out all our interviews virtually where possible for the safety of managers and candidates.

At CRUK we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We actively encourage applications from people of all backgrounds and cultures and believe that a diverse workforce will help us to beat cancer sooner. Unfortunately we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks. Should you need any adjustments to the recruitment process, at either application or interview, please contact us on

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