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Brighton, Sussex Brighton & Hove Albion Football Club

Job Title: Retail Assistant

Location: American Express Stadium, Brighton

Hourly Rate: £12 per hour

Hours: To work all home matches for the 24/25 season (Hours outside of matchdays available too, to cover annual leave and sickness within the retail team)

Deadline Day: 27th May 2024

About us

We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do.

Come and join our amazing retail team for the 24/25 season!

Our goal is to create legendary experiences for every guest or fan that enters our spectacular stadium and we do this with our energetic and passionate team. Join the Seagulls and run with the South Coasts Premier League football team through the 24/45 season.

As a Retail Assistant you will serve on the shop floor, handle public enquiries, advise on products and upsell where possible to our customers.

About you

We are looking for individuals who have previous experience working in a customer service environment. You will also have excellent communication and empathy skills. Matchday's are always fast paced, so it's essential that you are able to remain calm under pressure and multitask effectively.

Our values play a pivotal role in our success

Our values are not just a list of words we expect our colleagues to learn, but a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values.

Our values are:

- Treat People Well

- Exceed Expectations

- Aim High. Never Give Up

- Act with Integrity

- Make it Special

Our commitment to Diversity and Inclusion

We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team.

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK.

All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK.

Application Process:

To submit your application for this exciting Retail Assistant opportunity, please click 'Apply' now.

The deadline for applications is the 27th of May 2024.

Interviews will take place on the 5th/6th/7th of June 2024 on site at the American Express Stadium, Brighton.

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