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Darlington, County Durham Confidential
About The Role

Supporting the Regulation Manager as part of the Quality Information Team, the Regulation Assistant will provide effective regulatory support to operational and central teams, working across all three social care Regulators.

They will communicate with colleagues with regards to the management of the Regulatory function on behalf of the Regulation Manager and act as the primary contact for all Provider Information Returns from CQC and equivalent requests from other Regulators.

The Regulation Assistant will manage requests for information and will support care homes to deliver the responses to factual accuracy, requests for action plans, investigations of concerns, and registration enquiries in a timely manner.

Working with the Regulation Manager, the Regulation Assistant will manage and deliver registration processes, and will support the Regulation Manager in providing timely and meaningful insight from our external regulators, which will determine the internal quality assessment schedule and any other associated interventions and support.

About You

With experience of working in a multi-disciplinary team environment, you will be a skilled and experienced administrator ideally with a keen ability to learn and develop the knowledge required to understand healthcare regulators across the UK. Support and training will be provided to assist your development.

You will have excellent IT skills, with a high level of attention to detail and the ability to provide basic analysis of information and produce reports.

A confident communicator, with excellent verbal and written communication skills, you will have experience of developing external partnerships.

About The Company

HC-One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible care to Residents in over 300 care homes across the United Kingdom.

We are very proud of our outstanding team at HC-One. They are caring, warm-hearted and professional people who have a clear understanding of our Residents individual needs, choices and wishes.

What HC-One offer

Complimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

Award-winning learning and development

An opportunity to learn from experienced colleagues as part of an outstanding and committed team.

GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16

Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners

Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
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