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Huntingdon, Cambridgeshire American Golf (UK) Ltd

American Golf is Europe's largest golf retailer with over 90 stores across the UK and Ireland. This is an exciting time at American Golf. Our brand-new store in Cambridge is due to open September 2020 and we're looking for enthusiastic, passionate and career-driven people to join our team.

Our brand-new store will include a 28-bay driving range fitted with Toptracer technology, 2 custom-fit bays and an impressive food and beverage area.

Your role as a Receptionist:

As a Receptionist, you will be working 20 hours per week on a shift rota basis during our stores opening hours which are 08:00-22:00 Mon-Fri and 08:00-20:00 Sat-Sun. Flexibility with your working hours would be required.

Your role will include:

  • Always deliver excellent customer service
  • Assist in keeping the reception area clean and tidy at all times
  • Deal with all inquiries in a professional and courteous manner, in person, on the telephone or via e-mail
  • Administer all reservations cancellations and no-shows, in line with company policy
  • Keep up to date with current promotions and pricing, to provide information to guests, on request, while maximising sales opportunities
  • Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety
  • Perform auditing according to company procedures.
  • Conduct regular security checks throughout the day and report any security issues to line manager
  • Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
  • Provide reports, as required, for security and management
  • Always adhere to all company policies and procedures and licensing laws
  • Be involved and contribute at team meetings where required


Successful candidates will have previous experience in a front of house/receptionist role. You will be an effective communicator with a professional manner. You must have working knowledge within Microsoft office and be able to multitask.

What's in it for you?

  • A competitive salary
  • 29 days holiday (inclusive of bank holidays) and a holiday purchase scheme
  • An extra day off to celebrate your birthday!
  • Staff discount up to 33%
  • Company incentives

So, if you want a challenging and rewarding role at the cutting edge of sports retail then click below to apply!..... click apply for full job details

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