American Golf is Europe's largest golf retailer with over 90 stores across the UK and Ireland. This is an exciting time at American Golf. Our brand-new store in Cambridge is due to open September 2020 and we're looking for enthusiastic, passionate and career-driven people to join our team.
Our brand-new store will include a 28-bay driving range fitted with Toptracer technology, 2 custom-fit bays and an impressive food and beverage area.
Your role as a Receptionist:
As a Receptionist, you will be working 20 hours per week on a shift rota basis during our stores opening hours which are 08:00-22:00 Mon-Fri and 08:00-20:00 Sat-Sun. Flexibility with your working hours would be required.
Your role will include:
- Always deliver excellent customer service
- Assist in keeping the reception area clean and tidy at all times
- Deal with all inquiries in a professional and courteous manner, in person, on the telephone or via e-mail
- Administer all reservations cancellations and no-shows, in line with company policy
- Keep up to date with current promotions and pricing, to provide information to guests, on request, while maximising sales opportunities
- Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety
- Perform auditing according to company procedures.
- Conduct regular security checks throughout the day and report any security issues to line manager
- Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
- Provide reports, as required, for security and management
- Always adhere to all company policies and procedures and licensing laws
- Be involved and contribute at team meetings where required
Successful candidates will have previous experience in a front of house/receptionist role. You will be an effective communicator with a professional manner. You must have working knowledge within Microsoft office and be able to multitask.
What's in it for you?
- A competitive salary
- 29 days holiday (inclusive of bank holidays) and a holiday purchase scheme
- An extra day off to celebrate your birthday!
- Staff discount up to 33%
- Company incentives
So, if you want a challenging and rewarding role at the cutting edge of sports retail then click below to apply!..... click apply for full job details