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Norwich, Norfolk Nurseplus

Quality Assurance Advisor

Location: UK

Job Type: Full Time Permanent

Salary: Competitive

Job Ref: UK/QAA/99

Here at Nurseplus, we are currently looking to hire a Quality Assurance Advisor for our Quality Assurance Team. Nurseplus is a temporary healthcare recruitment agency, focusing on the private healthcare sector. We have a network of 50 + offices across England and we are continuously growing. We are always on the lookout for talented individuals to be part of our amazing growth. If you have recruitment experience or even if you are looking to take a step into the industry, Nurseplus has an opportunity for you.

The Quality Assurance Advisor is a key member of the Quality Assurance Team. The role is fundamentally about driving best practice and high standards throughout the business by auditing and coaching their branch teams to ensure that Nurseplus meets its legislative, professional and regulatory requirements. The Quality Assurance Advisor is expected to lead by example and recognise the individual abilities within the branch network in order to identify and mitigate risk.

Benefits of working with Nurseplus as a Quality Assurance Advisor:

  • Salary: Competitive
  • Company incentive schemes
  • A structured pathway for your career development
  • Contributory pension scheme
  • Company Healthcare scheme
  • Company discounts scheme for high street retailers
  • Your birthday off
  • Cycle to work scheme
  • Generous maternity and paternity benefits

The main duties of the Quality Assurance Advisor role include:

  • Conduct scheduled audits of branches to ensure compliance with CQC standards, company policies, and legislation.
  • Produce audit reports with risk assessments and distribute to Branch Managers and Senior Management.
  • Ensure follow-up on audit findings and provide support and coaching to maintain compliance.
  • Drive new compliance initiatives and collaborate with operations and training teams.
  • Assist branches in achieving compliance through guidance and action plans.
  • Report branch compliance performance and concerns to the Head of Compliance.
  • Assist in crisis management for high-risk branches.
  • Maintain knowledge of CQC standards and Nurseplus policies.
  • Prepare branches for CQC inspections and assist with policy reviews.
  • Provide guidance on complaints, incidents, accidents, and safeguardings.
  • Mentor branch teams and conduct training sessions.
  • Attend company and team meetings, motivate branch teams, and lead by example.
  • There may be other duties not specified in this job description that Nurseplus may ask you to undertake from time to time

What we are looking for in a successful candidate:

Essential

  • Have demonstrable experience of proven adherence to compliance requirements within the care sector
  • Have good knowledge and understanding of CQC regulations
  • Have a good understanding of and experience with auditing
  • Have confidence in assessing and understanding risk
  • Have experience with delivering training
  • Have a positive attitude and be a team player
  • Have excellent organisation, scheduling and time management skills
  • Have excellent communication skills both written and verbal
  • Have the ability to coach and mentor staff
  • Be self motivated and able to work alone and on their own initiative
  • Be proficient in the use of excel and ability to work across multiple IT systems.
  • Have valid UK driving licence and a willingness to travel extensively including overnight stays.

Desirable

  • Experience working in children's health and social care
  • Experience and knowledge working with people with Autism and Learning Disability
  • Experience with implementing or adhering to ISO45001 or ISO14001
  • Experience working in a clinical setting
  • Formal auditing qualification

About us

Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.

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