First Recruitment Group

We re looking for a Retail Product specialist to define and implement a customer-focused product strategy, ensuring market alignment, compliance, and commercial success. This role involves managing product roadmaps, overseeing go-to-market plans, and driving product performance.

Role Overview:

• Location: Keele (Hybrid 3 days in office, 2 days remote)
• Contract: Permanent
• Department: Business Operations
• Reports To: Head of Business Operations

Key Responsibilities:

• Develop and execute a customer-centric product & proposition strategy
• Build and manage a market-aligned product portfolio
• Ensure regulatory compliance and full technical alignment
• Create commercially viable business cases for product development
• Define pricing, positioning, and upsell strategies
• Monitor key performance indicators and drive product improvements
• Lead cross-functional collaboration across sales, marketing, operations, and IT
• Oversee product launch plans, lifecycle management, and operational readiness
• Provide product training and technical support to internal teams

What we re looking for:

• Experience in a product/commercial management role, preferably in telecoms or broadband
• Strong business case development and data analysis skills
• High technical proficiency with a growth-focused mindset
• Strong leadership, stakeholder management, and problem-solving skills
• Excellent written/verbal communication & presentation abilities
• Background in fast-paced, dynamic environments
• Degree in Business, Marketing, or related field preferred

Interested? Apply now