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Blackburn, Lancashire Pets Choice

Job Title: Office Administrator

Location: Blackburn

Salary: Competitive

Job Type: Full Time, Permanent

About us:

Pets Choice is a leading pet products manufacturer and the fastest growing pet food manufacturer in the UK, with industry knowledge spanning over 135 years.

We manufacture and supply pet food, treats, toys, accessories and health products to retailers and customers across the UK and Worldwide.

We are home to several brands including Webbox, Bob Martin, Meatiful, Felight, Vet s Kitchen, Spikes and WildThings.

Key Duties:

  • Perform data entry tasks accurately and efficiently
  • Maintain and update electronic and physical records
  • Complete general administrative duties such as filing, scanning, and photocopying
  • Answer phone calls and emails, delivering exceptional service
  • Opening and directing mail to the right person
  • Responsible for preparing and processing customer claims
  • Co-ordinate amendments for trade and sales office issued materials, and dispatch on time to the business stakeholders, customers, and sales teams
  • Responsible for the internal set up process of products for our own eCommerce sites and conduct stock checks and audits
  • Assist in preparation of internal reporting requirements
  • Responsible for the collation and dispatch of parcels and tracking cost of sample orders, issuing monthly updates
  • Manage display areas and noticeboards within Head Office and communicate with other sites when updates are required
  • Collaborate with other team members to support the overall office operation
  • Manage office supplies and inventory for the sales office
  • Support in events and customer visit meetings
  • Support in key meetings by preparing, taking and issuing minutes
  • Provide cover for reception and other assigned front of house duties

About you:


  • Previous experience in office administration or office support role
  • A sound understanding and able to use Microsoft Office Software including, Excel, Outlook and other data entry systems
  • Empathetic and strong communication skills, written and verbal
  • Ability to multitask, prioritise and work with a range of departments and teams
  • Excellent attention to detail, and numerically proficient
  • Ability to use own initiative and can work autonomously
  • Positive and can-do attitude, and comfortable working in a fast-paced environment.
  • Must be fluent in English, reading, writing, and speaking
  • Full UK drivers licence is preferred


  • 25 days holiday
  • Staff discount on Pets Choice products
  • Good team environment within a fast growing and well established business that is continuing to invest in the company and people

Please click on the APPLY button to send your CV for this role.

Candidates with experience or relevant job titles of; Administrator, Admin, Support Administrator, Administrative Assistant, Business Support Administrator, Business Administrator, Admin Support, Learning Support Administrator, Client Support, Client Services, Reception, Receptionist, Admin Coordinator, Customer Service may also be considered for this role.

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