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Edinburgh, Midlothian Blue Square

ARE YOU THE ONE?

Seeking a dynamic Omni Channel Merchandiser to ensure retail stores match Samsung brand guidelines. Responsible for regional store oversight, compliance, and GTM rollouts. Focus on call file coverage, RMS registrations, product launches, and flexible geographic coverage.

WHAT YOU'LL BE UP TO

EXECUTION

  • Ensure full call file coverage in designated regions, with frequent communication with key stakeholders.
  • Support, monitor and report successful go to market roll-outs and product launches.
  • maintain contact centre knowledge hub and training areas.
  • Identify operational quick fixes when needed

BUILDING RELATIONSHIPS

  • Manage retail relationships in assigned regions, be the point of contact for regional compliance matters
  • Prepare locations for VIP visits and events, conduct regular visits for relationship-building and monitoring
  • Seek guidance from management for team alignment

COMPLIANCE

  • Manage compliance and Point of sale (POS) messaging for brand and retailer guidelines
  • Regional escalation point for compliance issues, adhere to SLAs and compliance standards
  • Address concerns promptly

REPORTING

  • Report operational and compliance issues, offering valuable insights
  • Manage Retail Merchandising System registrations and connections
  • Focus on achieving KPIs and exceeding targets
  • Efficiently manage call-file for peak times and availability

ARE YOU OUR PERFECT PARTNER?

  • You're Organised with an ability to manage multiple tasks and responsibilities efficiently.
  • You're all about the detail with a thoroughness in monitoring and addressing issues
  • You're flexible with a willingness to work in alternative locations during product launches.
  • You're experienced in merchandising
  • You're compliance focused while not essential, an understanding of compliance standards is beneficial.
  • You're able to take requests and collaborate with regional managers.
  • You're proficient in using big group internal reporting for decision-making.
  • You must possess a full UK driver's licence and be willing to travel

WHAT YOU CAN EXPECT FROM US

  • Competitive Salary: £27,000 - £28,000 Per Annum
  • Performance Bonus: up to 15%
  • Company Car
  • Company Sick Pay
  • Samsung Discounts
  • Life Assurance: 4 times your annual salary
  • Perkbox (Rewards Portal)
  • Development Opportunities

WHO ARE WE?

We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.

At the heart of our agency are our ETHIC values - and we're on a mission to work with individuals who share and believe in them.

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