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City, Birmingham Red Snapper Recruitment Limited

RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.

We are recruiting on behalf of Black Country Women s Aid for an Independent Stalking Advocacy Caseworker (ISAC) to work as frontline support to victims of violence and abuse, offering a stalking support service.

This is a fulltime, 12 month FTC, based across Birmingham and offers a salary of £22,308

Full driving license and access to own vehicle will be required for this role.

Main Duties:

  • Triage referrals for the service by gathering relevant information in regards to the victim, the perpetrator and their circumstances.
  • Identify and assess the risks and needs of stalking victims using an evidence based risk identification tool, the Stalking Risk Profile and a client-led approach.
  • Recognise, respect and address the needs of clients who face particular barriers when seeking help to access the advocacy service, including those from hard to reach groups.
  • Provide direct casework support, safety planning and practical advice to victims of stalking through telephone contact and face to face meetings.
  • Support the empowerment of the client and assist them in recognising the features and dynamics of stalking present in their situation, in order to help them regain control of their lives.
  • Refer to, advice and joint work with the other internal and external services, such as the Independent Domestic Violence Advisors (IDVAs), when additional needs are identified or guidance is required.
  • Refer clients and their children into relevant safeguarding hubs as appropriate, including the Multi-Agency Safeguarding Hub (MASH) and the Multi-Agency Risk Assessment Conference (MARAC).
  • Attend criminal court with clients when required, so that they feel supported and are aware of the process.
  • Ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the manager.

Essential Requirements:

  • GCSEs English and Mathematics Grade C or minimum level 3 qualification in a related field.
  • Demonstrable ability to use Microsoft Office (Word, Excel, Outlook, Access, Teams) and other virtual platforms.
  • Experience of working with vulnerable adults and children, acknowledging safeguarding concerns and responding appropriately.
  • Experience of managing a caseload of vulnerable individuals.
  • Experience of managing complex casework, including issues such as child abuse, mental health, substance abuse, working with trauma in adults and children and crisis intervention.

An enhanced DBS will be required for this role.

If you would like to be considered for this position and have the relevant experience, then please send your CV to

Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.

If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a Refer A Friend bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!

Red Snapper Justice is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.

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