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Plymouth, Devon Niyaa People Ltd
A large local Housing Association is looking for a Housing Officer to join their team on a permanent contract based in Plymouth. This position is offering great benefits, hybrid working and packages.

Salary: 30,000 - 35,000 depending on experience

Housing Officer Responsibilities:

  • You'll be delivering a professional and high-quality mixed tenure service to our customers, using your knowledge and skills to resolve a range of housing management challenges.
  • This could include anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding.
  • You'll be an integral part of ensuring our neighbourhoods are safe, whilst listening to our customers' needs and making changes when needed.
  • You'll balance your caseload with projects, shaping sustainable communities that develop an inclusive environment for our customers.

Housing Officer Benefits:

  • 450 yearly flexible benefit pot to use against benefits of your choice
  • Flexible working
  • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
  • A chance to buy or sell holiday as part of our flexible benefits package
  • A generous pension scheme matching up to 12%
  • Life cover as soon as you join us
  • You will be a part of our Recognition scheme where you can be gifted retail vouchers
  • A range of wellbeing discounts including Gym Memberships
  • A wide selection of other benefits available

Housing Officer Requirements:

  • The ability to proactively manage a complex caseload
  • Strong communication skills with previous experience of working with customers in a demanding environment.
  • Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate
  • Previous experience, or a knowledge of delivering housing management services
  • Experience of using computer systems, for example Microsoft Office
  • The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
  • Some of the roles will involve line management responsibilities for our Scheme Officers operating in our Housing for Older People schemes.

If this sounds something of interest apply bellow or call Rio on (phone number removed)
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