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Sandwell, West Midlands Red Snapper Recruitment Limited

RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.

RSR are currently recruiting on behalf of our client based in Sandwell for a Housing Disrepair Claims Manager.

This is a full time, temporary contract initially for 3 months and offers a pay rate of 25.13.

Main Duties:

  • Triage all claims for disrepair and in conjunction with our legal team ensure each claim is addressed via the most appropriate route
  • Develop performance monitoring processes to ensure repairs and associated actions related to disrepair claims
  • and damp and mould reports are managed effectively through to completion.
  • Responsible for ensuring that cases are properly assessed by technical experts and legal teams in a timely manner.
  • Manage all documentation related to each case, provide disclosure documents as necessary and ensure payments are processed in conjunction with the legal team.
  • Support and coordinate activity between various teams, external stakeholders & customers to ensure work is completed to legislative standards and follows Legal Disrepair Protocol

Essential Requirements:

  • Experience within similar field
  • Experience of managing a team
  • Experience of working within legal framework

If you would like to be considered for this position and have the relevant experience, then please email your CV to

Alternatively, if this role is not for you but you do know somebody who would be interested please refer them to ourselves. We have a referral bonus scheme and will pay up in retail vouchers of your choice, for referrals who are not already known to us.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

RSR Housing is member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.

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