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Brook Street

This is a new position within the head office for a national Fast -food franchise network which provides the Operations, HR and Payroll functions for its stores. The role is based in a busy, fast-growing, newly acquired office in Surrey and will require frequent national travel to around 20 stores (currently Manchester, Essex and Sussex areas).

You will be joining an established business that prides themselves on customer service and quality of product at the forefront of their business that they provide on a day-to-day basis. There is a lot of hard work required to be the best pizza brand in the country - from putting their people first, to offering unbeatable customer service and striving for excellence in everything that they do.

This is a great opportunity to join a friendly team at an exciting time for the business, with plenty of scope to make an impact and develop your career.

The Role:

In this exciting new role you will hold responsibility for Compliance Metrics across the company, ensuring that we are compliant in all our day-to-day communications, actions and planning. Facilitate training to assure understanding and report to the Senior Leadership on the risk and actions.

Main Responsibilities:

Managing a robust Accident Reporting system including communication of accidents, near misses and collating actions.

  • Facilitating First Aid Training across the business to guarantee team and customer safety.
  • Safeguarding company information through creating and updating GDPR policies and acting as the company Data Protection Officer (DPO).
  • Monitor and maintain CCTV compliance across the stores and Head Office.
  • Collate all Risk Assessments and hold responsibility for evaluating their content and update cycle.
  • Liaising with external compliance bodies and arranging store visits and follow ups for EHO, Pest Control and any other external parties.
  • Manage vehicle compliance across company fleet, driver documentation and incident reporting.
  • Work with our insurance providers to mitigate claims through investigations, collating information and feeding back to the Above Store Leaders.
  • Oversee Fire Safety action plans including alarm tests, fire drills, in store equipment and manage any ongoing relationships with local Fire Officers.
  • Any ad-hoc requests that may arise.

Skills and Experience

Must have a good working knowledge of Health and Safety legislation and procedures and best practices.

  • Previous experience in a similar role responsible for maintaining Health and Safety, risk management or quality-related procedures including Data Protection legislation would be ideal
  • Holding an IOSH Managing Safely or other equivalent Health and Safety qualification
  • Training for this role to achieve the above requirements could be available to the right candidate
  • Experience working within Service Level Agreements and tight deadlines, within the hospitality, retail or quick service restaurants would be advantageous.
  • Personable, detail oriented and pro-active approach, with a real passion for driving operational excellence.
  • Excellent communication and relationship building skills at all levels of the organisation, as well as with external parties
  • Must have right to work in the UK.
  • Full driving licence and willing to travel nationally to different sites, up to 20% of working time.
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