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Plymouth, Devon TQR Consultancy Ltd

Reporting to the Operations Director with full accountability for both onsite & global quality activities, driving process & organisational excellence to ensure consumer expectations of a luxury product are exceeded.

To define & establish quality standards; procedures; control of documentation; analysis of results; initiatives to sustain and improve standards. Control and monitor systems of audit and training to secure ownership of quality by all staff. Ensure that the quality values are defined, understood & delivered.

Key Responsibilities:

  • Budgeting, reporting, and financial counselling of the team to evaluate operational results in terms of cost, budget, operating policies, trends and increased profit opportunity
  • Effective leadership, management, and development of the supply chain team, following the H+S regulation and guidance
  • Implement group strategies, policies and procedures throughout the supply chain
  • Analysing the supply chain functions and metrics, resolving issues and implementing initiatives
  • Leading the Sales and Operational planning processes for the site, working in collaboration with other key functions, deploying it to the medium term plan and following it to the production schedule and execution
  • Manage the company Global Logistics functions, achieving the level of service, quality, costs and ensure company compliance and performance to regulatory standards
  • Driving the improvement of supplier performance specifically the quality of delivered goods and services, building a resilient supply network
  • Negotiating supplier agreements, preparation of contracts and tender management. Analyse data, produce reports monitoring supplier performance, spends, cost saving opportunities and risk Working with the procurement team in relation to reductions in raw material costs, increased supplier flexibility with exceptional service levels
  • To assess and manage risk to the organisation through management of part shortages and escalation process
  • Engage suppliers in sustainability programs, improving environmental footprint
  • To ensure material schedules/PO s are actioned in a timely manner and achieved by suppliers. To ensure integrity and control in the planning and supply data, inclusive of shortages across all commodities
  • Further development of material replenishment systems and processes to optimise customer service
  • Manage the Working Capital ensure best practice inventory management techniques, manage phase-in/phase-out of goods in stock to reduce obsolescence, inventory deviations and loss of margin.
  • To understand the ERP and MRP requirements, implementing and utilising the appropriate functionality with the ERP/MRP systems
  • Quoting of all lead-times, plus driving lead-times down across the product portfolio
  • Ensure business compliance with all the latest industry legislation, accreditation, requirements, and best practice guidelines
  • Ensure the security and sustainability of sources of essential products and services, adhering to health, safety and environmental regulations KPI s:
  • Controlling cost of field quality and true cost of Quality
  • Securing In process and final inspection quality
  • Data capture; collation; secure audit trail and analysis
  • Training and application of all quality procedures

Key Performance Indicators:

- Level of service, on time delivery and in full of Raw Materials, Trading Goods and Finish Goods

- Logistics costs: Freight costs, Lead-time performance.

- Working capital: Inventory levels, payment terms reduction in site stock holding

- Minimal quality issues (Support Quality Manager)

- Maximizing margin opportunity through achieving best material prices

- Drive and Develop teams KPIs

Direct reports:

- Purchasing manager

- Logistics manager

- Warehouse manager

Essential Experience / Qualifications and Attributes Required:

  • Experience in P&L management and in a similar position of at least 7 years
  • Ideally educated to degree level in appropriate discipline
  • Supply chain or Logistics specific qualification CIPS, APICS or IOSCM
  • Excellent understanding of MRP/ERP systems, preferably SAP
  • Experienced in material supply methodologies, including Lean principles
  • Strong problem-solving analysis, judgement, and decision making-skills
  • Excellent IT skills and be fully competent in the use of Microsoft Office products

Workplace and Travel:

- Plymouth Factory

- Visits to Suppliers, warehouses, and trade fair as necessary

If you have the relevant experience as detailed, please submit an up to date CV by using the apply button.

For an informal chat about this position please call Geraldine Ives on (phone number removed)

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