Trinny London

The Head of Store Design and Visual Merchandising will be responsible for defining and implementing the visual strategy and customer experience of our counters, future stores, exhibitions, experiences and pop-ups. This role will include conceptualising, planning, and executing captivating visual displays that enhance the overall brand image and drive sales for Trinny London.

Welcome to Trinny London!

Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we’re only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

The Role
Your daily to-dos might look like this:

• Design, project manage the building of and implement Trinny London’s store layouts, product displays, window displays, and promotional installations to attract and engage customers.

• Develop a comprehensive visual merchandising strategy that aligns with Trinny London’s overall marketing and sales objectives.
• Collaborate with cross-functional teams, including marketing, design, and retail operations, to integrate visual merchandising into overall business strategy.
• Create innovative and eye-catching visual concepts for all customer retail experiences including stores, exhibitions, pop ups, and other brand touchpoints.
• Establish and maintain visual merchandising guidelines and standards across all locations to ensure consistency and brand coherence.
• Conduct regular store visits to provide visual merchandising training and support to store teams, ensuring adherence to guidelines.
• Work closely with product teams to showcase merchandise effectively, highlighting key features and benefits.
• Develop and implement effective visual communication strategies to convey brand messaging and promotions through visual displays.
• Stay ahead of industry trends, consumer behaviour, and competitor visual merchandising strategies to drive innovation and differentiation.
• Analyse sales data and customer feedback to optimise visual merchandising strategies and improve performance.
• Manage the visual merchandising budget, ensuring cost-effective solutions while maintaining the desired quality and impact.
• Partner with vendors, contractors and partners to negotiate pricing and execute visual merchandising projects within budgetary constraints.
• Project manage all creative assets of store design and fit out operations, working with creative team to brief in requirements and manage

These skills will help you go far in this role:

• Proven experience in visual merchandising and store design, ideally in a leadership role
• Demonstrated ability to develop and implement successful visual merchandising strategies that drive sales and enhance brand image.
• Strong understanding of consumer behaviour, design principles, and visual storytelling techniques.
• Excellent creative and artistic skills, with an eye for detail and aesthetics.
• Proficiency in graphic design software and other visual merchandising tools.
• Exceptional leadership and communication skills, with the ability to collaborate effectively with diverse teams.
• Strong project management and organisational skills to manage multiple projects simultaneously.
• Knowledge of retail operations and inventory management is advantageous.
• Flexibility to travel and visit different store locations, showrooms, and events as needed.

We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge.

Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:

• Flexible working with core working hours
• Hybrid working, 2-3 days in our amazing office, which is fully stocked with snacks and drinks
• 25 days holiday (we’re also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Summer Fridays)
• Welcome to Trinny London Starter Stack and swag
• Company discount for yourself, your friends, and family
• Vitality health scheme, EAP and Medicash
• Employee share scheme
• An annual personal training and development budget
• Enhanced family friendly packages
• Pension scheme
• Cycle to work scheme
• T-Parties = many office socials as well as summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities

We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.

We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.