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Manchester, Lancashire Reed

General Manager required - Central Manchester - Paying £28,500 - £32,000 p/a plus a quarterly bonus.

There's never been a better time to join this fast growing business. They have more than doubled in size in the last 2 years and we have even bigger plans ahead All you need is previous management experience, a great attitude and willingness to learn.

The successful candidate will be able to enhance customer satisfaction, meet sales and profitability and manage staff effectively. Candidates will have most success if they have a background in restaurant/retail management. Store managers responsibilities will include supervising assistant store managers and supervisors & developing them.

The General Managers are expected to lead all aspects of the business; ensuring efficient restaurant operation and delivering a high-quality service whilst keeping a team motivated. In Addition, maintaining high production, productivity, and quality and customer-service standards.

To be successful in this role, you will need management skills and experience in both front and back of the house. Strong Leadership, communication, motivational and people skills is essential for this role.

Responsibilities:• To ensure store sales target are met.• Coordinate daily front of house and back of house restaurant operations.• Delivering excellent service and maximise customer satisfaction.• Respond efficiently and accurately to customer complaints.• Maintaining the restaurant's revenue, profitability, and quality.• Regularly review product quality.• Organise Rota's and supervise shifts.• Perform staff appraisals and provide feedback to improve productivity.• Ensure compliance with sanitation and safety regulations.• Uphold the reputation and suggest ways to improve.• Control operational cost and identify measures to reduce waste.• To be involved in sales reports on weekly, monthly base with the Operations manager.• To train new and current employees on both front and back of house processes.• Implement policies and processes that will maintain future restaurant operations.• To consistently motivate, mentor and provide feedback for all staff.

Skills and Qualifications required:• Proven experience in managing large teams.• Experience in a high-volume setting.• Knowledge about driving sales and meeting financial goals.• Results driven individual with demonstrated record of prior success.• Excellent interpersonal skills with customers and employees.• Strategic & Financial Planning.• Managing Profitability & Proficiency.

Benefits

• A free meal on every shift + 30% discount in all stores for you to enjoy• Top notch training and real opportunities for career progression• Quarterly paid bonus if you achieve store targets• 28 days paid holiday• Fortnightly pay• Enrolment into the NEST pension plan• 1 weekend off in a month for you to make plans

This role is permanent and contracted to 45 hours a week where you will work different shifts from weekends, mornings and evenings.

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