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Bar & Cafe Team Leader
£30,500 per annum (40 hours per week)
5 out of 7 days

A great opportunity has arisen for a Bar & Cafe Team Leader to join a lovely Venue in Central London. The role will be helping to manage a team and help run the Bars and Cafes/Restaurants within a large Theatre while providing excellent customer service to all visitors.

This is a 5/7 day operation so some weekend work will be required and some evenings but there will be no late finishes

Role Responsibilities for the Bar & Cafe Team Leader are:

  • Overseeing your section and staff in your department
  • Ensuring all equipment, fixtures and fittings are in efficient working order and well presented, and to report to department management when this is not the case.
  • Ensuring stock rotation is taking place and your team are confident in this process, while also completing the monthly stock takes.
  • Support the team in your section with customer / equipment / process issues etc.
  • Lead by example in appearance, approach, and professionalism and train where needed.
  • Ensure you section is aware of any promotions, events, bespoke requests.
  • Pre-empt customers’ needs and provide a tailored level of customer service, always aiming to exceed expectations.
  • Supporting your section to ensure all HSE, compliance, statuary regulations and legal requirements are met.
  • Undertake any training and professional development as determined by your managers.
  • To ensure the opening and closing procedures of you section are adhered to.
  • Carry out daily briefings to your section.

The Bar & Cafe Team Leader must have:

  • experience of working as a Team Leader in a retail Cafe / Bar.
  • Personal Licence (Desirable.)
  • Excellent communication skills
  • Excellent customer service skills.
  • Having and creating clear processes to ensure deadlines are met and control processes are always in place.
  • Awareness of COSHH
  • Flexible – you may be required to work evenings, weekends, and bank holidays.
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