Fusion People Ltd
Field Service Engineer
Location - Scotland, central belt
Job Type: Full-time
Pay: 28,000 per year
Additional pay: Bonus scheme
Role Description
This is a full-time on-site role for a Field Engineer - Scotland , the successful candidate will be responsible for installing and servicing It equipment (Self Serve Kiosk, EPOS, Printers) across a number of major retailers based in the UK.
Responsibilities:
- Attend sites from 7.00am
- Install equipment as per the defined script
- Use installation sign off app
- Updated client on progress using Synchroteam
- Liaise with customer on site.
- Work around the customers and staff in the shop.
Skills:
- Proficiency in Windows 10 and using Command Prompts
- Strong Retail technical knowledge
- Able to use hand tools including drills etc and to follow instructions on site
Qualifications
- Strong technical support and IT support skills
- Proficient in desktop support and help desk operations
- Excellent customer service and communication skills
- Experience with computer networking and software troubleshooting
- Familiarity with Microsoft Office, VPN, and Windows operating systems
- Knowledge of computer hardware and relevant tools, including hand tools
- Experience with shop fit and physical equipment installation
Contact office
Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.