Jones Lang LaSalle Incorporated
EMEA Regional DC Technical Services Director page is loaded EMEA Regional DC Technical Services Director Apply remote type Hybrid locations London, GBR time type Full time posted on Posted Yesterday job requisition id REQ315922
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Role & Responsibilities
The Regional DC Director is responsible for driving best operational practice, technical support, quality assurance for the delivery of critical engineering services for multiple client account operations throughout EMEA.
The successful candidate for this role is expected to be a subject matter expert in all aspects of technical services and operations in Data Centres.
Essential Duties and Responsibilities
Reporting directly to the Head of DC & CEM, with matrix relationship to the EMEA DC FM Services Lead.
The individual should be a self-starter, highly motivated, process driven and have strong risk management skills that can build a trusted advisor relationship with clients and our internal business leaders.
This role will be UK based.
Financial Management
Support accounts in their drive to build self-delivery capabilities for service and financial betterment
Identify opportunities for accounts to drive savings via strategic relationships, alternative maintenance strategies.
Support the business in business growth opportunities
Identify / generate opportunities for the cross-sell of services with other business lines within JLL and clients.
Operations
Be responsible for performing due diligence, assurance & compliance programs.
Capable in performing major Incident Investigations
Support account transition and transformation projects.
Actively manage the professional development of any direct & matrix reports and support training of Account Operations Teams
Be responsible for driving a culture of digitisation using our technology systems.
Support client/account specific initiatives and best practice deployment.
Be responsible for understanding accounts application of Corrigo (JLL CMMS Platform) and for determining if the deployment and application meets best practice requirements.
Provide oversight of account risk management processes and annual capital investment planning
Client and Account Management
Be the single point of contact for internal escalation for the DC accounts business and where necessary, serve as a client interface.
Where required, manage relationships with key stakeholders in the client’s organisation.
Develop a detailed understanding of client’s business and key factors influencing their requirement for our services.
Represent Engineering in external networking forums and client functions
Contract Management
Ensure account engineering requirements are built into all engineering contracts.
Support the accounts for achievement of the key performance indicators, service levels and other measures on a problem management basis.
Ensure accounts have embedded change control process and incident reporting systems.
Ensure accounts have embedded engineering operations governance processes.
Essential Requirements
Chartered Professional Engineer or equivalent
Technically competent in Data Centre Systems with a Mechanical Systems Focus
Excellent interpersonal and leadership skills
Ability to work in team environment
Skilled in commercial aspects of engineering contracts.
Excellent communication skills – both verbal and written
Proven project methodology approach
Excellent attention to detail
Ability to develop processes and procedures and be held accountable to them
Analytical skills / systematic approach
Language skills would be a value add
Detailed Knowledge of Mechanical Systems & Controls for DC Operations
Previous design experience would be a value add
Experience
Significant Data Centre experience
Previous experience of running regional operations
Experienced in business transitions & transformation
Practical working knowledge of best practice tools and techniques.
Practical experience in hard services contract delivery.
Leadership
This role requires flexibility with regards to working hours and the ability to travel for periods of time. In the event of a major incident the successful candidate maybe called out to attend sites / provide senior leadership presence.
Location:
Hybrid -London, GBR
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
About JLL –
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
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Empowering you to shape a brighter way. 0:00 / 1:25
At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.
About Us
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .