Forgotten Password

Northampton, Northamptonshire Coople

We have an exciting full-time opportunity to work remotely as a Customer Service Advisor! No experience is required, with all training provided and paid for.

We're hiring Customer Service Advisors on behalf of a worldwide leader in multichannel customer experience. This work from home role has many benefits and career progression opportunities for you. Join our growing team of work from home Customer Service Advisors today!

Salary: Up to £18,137.60 per annum

Hours: 40 hours per week between Monday to Friday 8am - 8pm and Saturday to Sunday 9am - 4pm. Various start dates through September, October, and November 2021 are available.

Training: 5-8 days training (provided and paid for), Monday to Friday, 9am - 6pm. Full attendance is required.

Essential equipment: You will need your own PC or laptop with Windows 8.1 or later. Apple devices are not currently supported.

What benefits can you expect?



Work from the comfort of your own home with a lively and vibrant virtual team
Up to 50% discounts with Cineworld, Sony, Virgin Trains, Ray-Ban, Virgin Experience days and EE mobile contracts
Days away from your desk to help support the local community
Opportunities to fast track your career through our client's internal progression path
28 days paid holiday per annum. Paid holiday increases to 30 days per annum after 2 years of consecutive employment
Refer a friend scheme - earn up to £900 per referral
Annual salary reviews



Responsibilities



Assist customers with queries
Help customers complete application forms. You will be supporting them through their customer journey, from beginning to end.
Deliver quality customer service with patience, empathy and building rapport are essential
Book and record appointments efficiently
Comply with company policies and practices
Manage databases, tools, applications, and operating systems



What are we looking for?

As a customer service advisor, you will be expected to have:



People skills - you will be required to interact with a diverse range of people daily. A friendly telephone manner and strong communication skills are essential.
Ability to work under pressure and solve problems - candidates must be able to handle challenging calls with resilience and confidence.
Competent computer skills - candidates must be able to navigate between systems and switch between different applications with ease.



About Coople

We're one of Europe's largest on demand, flexible staffing platforms with over 5,000 hiring companies and 100,000 registered workers. Our mission? We're here to change how the world works through technical innovation, matching and connecting ambitious workers with flexible part-time and full-time work across the hospitality, office, events, retail, and logistics sectors.

Parent and Partner sites: Search Jobs Near Me | Part Time Jobs Near Me | Construction Job Board | Jobs
© All Rights Reserved 2021 | Retail Job Near Me