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Edinburgh, Midlothian Sanderson Recruitment Plc

Sanderson are partnering with one of the UK's leading financial services group who are looking for Customer Service Advisors to join their customer services team and play a very important role in one of the companies most essential departments.

Responsibilities Include:

  • Receiving information regarding closure of policies
  • Making outbound calls to customers to obtain policy details or policy documents
  • Liaising with legal professionals
  • Updating systems with progress reports
  • Maintaining professional standards and abide by all regulatory requirements
  • Navigate through multiple systems whilst on calls with customers to obtain the correct information

Skills required:

  • Be able to confidently navigate their way around a computer
  • Excellent customer service skills
  • Be able to work with customers whilst being kind as well as professional
  • Passionate towards customer service
  • Strong ability to work well in a regulated environment
  • Customer service experience is essential, ideally gained in Financial Services, Call Centres or Retail, however other industries could be considered

This role is based in Edinburgh with excellent access to transport links. This is a full time, permanent position that offers hybrid working and opportunity for progression within the company. This role boasts a competitive salary of £18,000-£22,000 so if you would be interested then please apply today or contact (see below)

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