Contact Centre Telesales, Doncaster
Full Time Perm
Salary basic + commission:
Hours: Shift rotas, including evening and weekends
CarShop is the home of good cars and good carma!
We are the designated drivers on our brand's journey, we are looking for people to grab the wheel and provide a positive influence for our customers, colleagues and communities.
Our Sales Executives are the spreaders of good carma, they are the first contact our customers have and make a positive lasting impression.
How will you spread good Carma.
Working in our amazing contact centre just off the main road, this role is based within the busy contact centre team and is often the first point of contact for customers searching for their dream car.
- Answer inbound calls from and make outbound calls to curious customers who have seen their dream on our website.
- Qualify their needs and if needed suggest some other options for vehicles.
- Provide accurate part-exchange quotes based on given information.
- Book instore appointments and ensure these are put in the correct diaries.
You will need to ensure a positive experience with every interaction with the goal of generating repeat and referral business.
We'll also offer training and development, as well as great career opportunities in our fast-growing business. Our target is to be double the size we are today in the next three years.
We are looking for:
- Great communication skills, in-particular over the phone.
- Experience in a call centre or telesales role would be very useful.
- Excellent attention to detail.
- Good organisational skills.
Full training will be provided, and we are looking for the drive, enthusiasm and potential that a person can bring to the role.
What does good carma get you?
Along with a competitive salary and a brilliant environment, our fantastic benefits package includes:
- 31 days annual leave (inclusive of 8 bank holidays) rising with service
- Structured career progression path
- Discounts on CarShop products
- Wide-ranging corporate discount scheme and colleague reward program
And much more!!
Who are CarShop?
At CarShop we are all about spreading good Carma! By working as one joyous carma spreading team, we make a hugely positive difference to the lives of our customers, colleagues and communities.
All our people grab the wheel! We are the designated drivers of our brand's journey. We help our business and ourselves grow by finding ways of building good carma into our everyday lives.
CarShop was established in 1999 and are now part of the prestigious Sytner Group with 11 large stores, 1 Express store and some very ambitious growth plans, we can't wait to welcome you to the family. With a 4.8 out of 5.0 rating on Glassdoor and 96% of our people saying they would recommend us to a friend, it is time to join us and start spreading good CARMA.
Our recruitment process is all about good carma.
All applications to CarShop are carefully evaluated and considered, if you are suitable we will contact you to advise on the next steps. We ensure all of our processes are fair, transparent and consistent across all our stores.
We provide equality of opportunity for all candidates and employees and we ensure our workplaces are free from discrimination and you are treated fairly and with dignity and respect.
You may also have experience of: Customer Service, Contact Centre, Outbound Sales, Inbound Sales, Telesales, Sales Executive, Customer Relations, Retentions, Sales Advisor, Contact Centre, Call Centre, Customer Retentions, Car Sales, Used Car Sales, Sales Executive, Sales, Sales Assistant, Sales Administrator, Sales Advisor, Sales Adviser, Sales Associate, Sales representative, Customer Consultant, Retail Assistant, Retail Advisor, Retail Adviser, Car Sales, Automotive Sales, Furniture Sales, Carpet Sales, Membership, Hospitality, Events etc