Compliance Manager
Team Risk and Credit
Location Holborn Office
County Central London
Ref # 21257
Closing Date 29-Mar-2024
We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.
What you will do:
• Support the growth of the business by providing quality advice to the business on all Regulatory and Conduct Risk related issues, ensuring that the Bank continues to create fans every day by developing and maintaining simple products, services and processes that enable us to put the customer at the heart of everything we do
• Contribute to a culture within the Compliance Function based on open communication and collaboration
• Provide compliance support to enable the business to ensure appropriate customer outcomes and adherence with regulation through implementation of policies, process and procedures that help them manage their risks
• Support regulatory change by analysing and summarising new and existing regulatory requirements to ensure they are well-understood by the business
• Provide appropriate and suitable advice specific to regulatory requirements (compliance and conduct). You will therefore need to have a good understanding of the Bank's areas of risk as well as an awareness of our regulators' key focus and rules
• Attend regular project meetings, based on your responsibilities as a Regulatory and Conduct Risk SME, and provide advice, oversight and compliance sign off to ensure that any changes meet regulatory requirements. You will also need to plan each month for various Risk Committees where you will be expected to identify potential risks and support the business in their decision-making through providing advice to mitigate regulatory and conduct risk
• Analyse and summarise new and existing regulatory requirements and present them in a concise and meaningful way that sets out what it means for the business to help guide implementation of any regulatory change and manage its key risks
And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
What you will need:
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
• Expert knowledge of the FCA/PRA regulatory regimes and how they should be applied within the retail banking sector
• Sound knowledge and understanding of the FCA Handbook and PRA Rulebook, ideally CONC (Consumer Credit sourcebook), (and related Consumer Credit legislation), BCOBS (Conduct of Business Sourcebook), MCOB (Mortgages and Home Finance Conduct of Business SourceBook) and SYSC (Senior Management Arragements, Systems and Controls), PSR (Payment Services Regulations), SMCR (Senior Managers & Certification Regime); as well as knowledge or experience of Commercial and Private Banking and its operations
• Experience of providing practical and pragmatic support and guidance to the business in relation to regulatory (compliance and conduct) matters and helping them to understand their key risks
• Experience of working in a Second Line of Defence (SLOD) Compliance function role for a bank or in a regulatory body and have experience of managing compliance reviews and/or extensive experience of providing Regulatory advice to a growing business. In addition, you will have a good background in a Conduct Risk management role
• Knowledge of supporting, advising, influencing and challenging Bank colleagues on the effective management of Regulatory and Conduct risk across all three lines of defence
• Experience of oversighting or producing reports, briefs or papers; and able to engage in risk committees
Our promise to you
• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Important Footnote
Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!