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Widnes, Cheshire
community integrated care

Community Integrated Care is a national social care charity which provides care and support to thousands of people across England and Scotland and we are currently recruiting for a Colleague Engagement Specialist to join our Communications team on a full time permanent basis.

You will ideally be based in the NW as you will be required to work from our Widnes Head Office when required (possibly up to 3 days a week) but otherwise you can work from home or a flex between the two.

What is “The Deal” for you?

We offer you a rewarding role with the opportunity to develop your skills and future career in a rewarding and enriching environment. We also offer the following:

  • Flexibility! You can work your full time hours over 4 days and enjoy a long weekend, or work over 5 days to accommodate your other commitments. You will ideally be based in the NW as you need to be available to work from our Widnes Head Office when required but otherwise you can work from home or a flex between the two.
  • Competitive Salary: £26,000 to £33,000 (dependent upon experience)
  • Pension: contributory pension scheme
  • Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
  • Best Lives Possible: You’ll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible
  • Development: We’ll work with you to develop your career or to learn and experience new things. We’re passionate about developing our people!
  • Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you’ll have the support available to lead an easier (financial) life

Community Integrated Care is one of the UK’s largest health and social care charities, providing care and support to thousands of people across England and Scotland. We’re proud to employ over 5,500 caring and passionate colleagues, who support around 2,500 people with a range of care needs.

It’s a really exciting time to be part of Community Integrated Care. Our charity has recently launched an ambitious plan for the coming years, Best Lives Possible. Best Lives Possible is our aspiration for the people we support, our colleagues and the communities we work in, that there’s always more we can do to ensure that people are living the great lives, filled with choice and opportunity.

To bring this vision to life, we need a workforce that is proud of what they do and where they work. We’ll achieve this by making Community Integrated Care a great place to work, where our people enjoy a fantastic colleague experience, so that they can, in turn, make our charity a great place to be supported, too.

Day to Day:

We’re delighted to introduce this brand-new role to our charity, which presents a real opportunity for the successful candidate to make this position their own and shape its potential and impact.

The role will be pivotal in helping to deliver a consistent employee experience across the charity, creating an engaged, galvanised and valued workforce, passionate about delivering the Best Lives Possible for the people we support. It will also support our workforce to feel a strong sense of empowerment, purpose and appreciation, so that our charity can attract, retain and nurture the best talent in our sector, through a number of initiatives touching all levels of the employee life cycle.

Employee Voice & Listening

Support the delivery of our charity’s annual Colleague Engagement Survey – working closely with the Senior Internal Communications & Engagement Manager on the design, launch and execution of the survey Work with leaders throughout the charity to help them understand and interpret their survey results and create impactful action plans Design and deliver other listening activity, as required Day-to-day management and support of Community Integrated Care’s Colleague Forum, GameChangers Develop new approaches to promote increased employee voice within the charity

Colleague Engagement & Experience

Support the charity’s People Team with projects and initiatives to improve colleague experience Review, enhance and deliver activity around our employer brand Work closely alongside Employee Relations team to manage responses to external colleague reviews (e.g. Indeed, Glassdoor) Assess the impact of people practices and policies on employee experience

Reward & Recognition

Ownership, delivery and continuous improvement of Community Integrated Care’s reward and recognition schemes (including our long service programme) Support with organisational events and celebrations, e.g. roadshows and awards

EDI & Wellbeing

Close working with our Wellbeing, Diversity and Inclusion Specialist on the development, communication and delivery of EDI and Wellbeing initiatives

General Support & Continuous Improvement

Develop and maintain the KPI dashboard for engagement activity and campaigns Research and assess potential tools, software or partners that may improve colleague experience at Community Integrated Care Act as our charity’s subject matter expert on colleague engagement, monitoring the external landscape for new ideas, concepts and innovations Awareness of trends / emerging opportunities Supporting the wider Communications & Marketing Team with other projects as required.

Our Ideal Candidate:

The successful candidate will be a true people person, with specialist expertise and interest in employee experience. They will own, deliver and continuously improve engagement initiatives at Community Integrated Care, to support attraction, retention and overall employee engagement.

A passion for developing a deep and data-driven understanding our workforce will be crucial, as well as the ability to work with leaders to act on data to drive positive change.


  • Professional or higher qualification in relevant field (Desirable)
  • IoIC / CIPR/ CIPD qualification and/or membership (Desirable)


  • Colleague engagement experience in a large and complex organisation, with focus on using data and feedback to drive activity within the workplace
  • Experience of planning and managing engagement initiatives from end-to-end

Skills / Abilities:

  • Solid understanding of key elements of colleague engagement
  • Ability to interpret engagement data and understand its influence on the workforce
  • Excellent planner
  • Confident in building and maintaining relationships at all levels – particularly with senior leaders
  • Ability to juggle multiple projects whilst ensuring high quality control is maintained
  • Resilience and the ability to work flexibly and under pressure
  • Meticulous attention to detail
  • Excellent written and oral communication skills, including presentations
  • Strong skills in standard packages such as Microsoft Office

Interested and want to know a bit more? To find out more about our charity check out:

Community Integrated Care is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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