Language Matters
Central London £DOE Immediate StartAre you an experienced cashier looking to elevate your career within a prestigious financial institution? Our client, a well-established private bank in the heart of London, is seeking a professional and customer-focused Cashier to join their dedicated Customer Services team. This is an excellent opportunity to showcase your cashier expertise whilst delivering exceptional banking services to high-net-worth individuals in an exclusive environment.Your responsibilities will include:

• Perform cashier and counter duties, processing transactions with precision and efficiency whilst maintaining the highest standards of customer service.
• Act as the primary point of contact for clients visiting the branch, including managing VIP customer experiences and ensuring exceptional service delivery.
• Handle bill payments, clearing processes, and other banking transactions over customer accounts with accuracy and attention to detail.
• Provide comprehensive customer service support including issuing cheque books, debit and credit cards, and resolving queries promptly.
• Manage Safe Deposit Box services, maintaining accurate records and ensuring secure handling procedures are followed.

Profile:

• Proven cashier experience is essential - candidates must demonstrate strong transactional handling skills.
• Excellent customer service abilities with a professional and polished approach to HNW client interactions.
• Sound understanding of banking procedures, including KYC protocols.
• Strong attention to detail with the ability to process payments and cashier duties accurately.
• Confident communicator who can explain banking services clearly and assist customers with retail products.

Working hours: Monday to Friday, 9am-5pm, fully office-basedReporting to: Head of Customer ServicesTo apply, please send your CV in English and in Word format to Viktoriia. languagematters is acting as an employment agency in relation to this vacancy.