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Exeter, Devon Red Snapper Recruitment Limited

RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.

RSR are currently recruiting on behalf of our client based in Exeter for a Case Work Coordinator. This is a full time, permanent role and offers a salary of 23,400.

Are you ready to make a real impact in the lives of those transitioning out of homelessness? Do you have a passion for building brighter futures and empowering individuals to thrive independently?

As a Case Work Coordinator, you will play a pivotal role in managing referrals, assessing client needs, and providing comprehensive support to maintain accommodation and facilitate positive life changes.

Key Responsibilities:

  • Build positive relationships with external agencies to enhance service delivery.
  • Progress referrals and track outcomes for service users.
  • Conduct needs and risk assessments, developing tailored support plans.
  • Provide advice and facilitate access to appropriate services for clients.
  • Support clients in accessing meaningful occupation opportunities.
  • Maintain accurate client records and contribute to data analysis for service improvement.
  • Ensure effective move-on pathways and manage rent arrears.
  • Proactively manage neighbourhood and community relations.
  • Uphold health and safety standards within the service.
  • Collaborate with external partners to safeguard clients.
  • Actively contribute to organisational meetings and development initiatives.
  • Participate in the on-call rota system.


  • Previous work with socially excluded individuals, team collaboration in social or health care settings, and familiarity with complex needs and challenging behaviours.
  • Understanding of homelessness causes and social exclusion, excellent communication skills, and proficiency in Microsoft Office.
  • Have a full driving license and access to a car for work purposes

This role will be subject to DBS check at the relevant level.

If you would like to be considered for this position and have the relevant experience, then please email your CV to

Alternatively, if this role is not for you but you do know somebody who would be interested please refer them to ourselves. We have a referral bonus scheme and will pay up in retail vouchers of your choice, for referrals who are not already known to us.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

RSR Housing is member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.

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