Absolutelabs. provides fashion retail technology consulting and digital transformation services to the world's leading brands and retailers. We help clients stay competitive and innovative by anticipating rapidly changing customer shopping behaviours and retail technology landscape. As fashion retail specialists, our strength is our unique vertical focused model. We fully understand the fashion retail domain, its different disciplines, market trends, and challenges. We help our clients stay relevant, rapidly adapt & innovate in a digital consumer era.
The role of the Business Analyst is to provide clarity on what is required for our technology solutions to satisfy business requirements from all stakeholder groups.
We are looking for a Business Analyst to join our Consulting practice to bridge the gap between client's business needs and technical requirements on a range of complex, challenging and strategically key initiatives relating to omnichannel, order management and order fulfilment.
We work in a fast-paced, dynamic and highly collaborative environment and look for individuals who thrive in this type of setting. We also look for lateral thinkers who can think outside of the box and are capable of confidently and effectively challenging scope and solutions, for the better.
Enable creation of the Target Operating Model (TOM) design and definition, along with performing analysis of AS-IS and TO-BE processes across entire organisation around Fashion Retail
Lead inception and discovery activities for key projects to provide clarity, facilitating workshops to derive and gather high-level requirements, dependencies and create high level approach
Use facilitation techniques alongside business and technical knowledge to drive out requirements from a range of business, technical and creative partners and stakeholders
Engage with the product owner, stakeholders, third party vendors and others as needed to ratify, align and sense-check the what' (requirement), the why' (benefit) and the how' (solution)
Support Project manager in planning for the business and technical impact of a project, including business change mapping, implementation and adoption
Good understanding of IT systems, Integration APIs, and Database Tools
Utilise agile tools (JIRA, confluence, etc) to communicate and document clear, unambiguous functional and non-functional business requirements to agreed standards
Partner with Solution Architects and Development teams to maintain on-going engagement and clarity of requirements throughout delivery, ensuring the solution is fit for purpose
Map and work with relevant stakeholders to highlight business process changes resulting from implementation of new features and/or initiatives
Identify and understand impact of technical and feature dependencies across the digital estate and action accordingly to ensure consistency in requirements across streams and platform
Be proactive in flagging, escalating and owning the resolution of issues arising as they relate to the gathering or ratification of requirements or the health of the backlog/sprint
Support, evolve and consistently contribute to maintaining high-quality ways of working and outputs from the Digital BA team
Business analysis experience in projects/programmes of work within the Omnichannel space, ideally in the following areas:
Retail POS Rollout in multiple stores globally
Omni Channel Order Management Systems (OMS)
Customer 360 degree, Clientelling, Inventory Management, Supply Chain Management
Thought leadership around the future of store in the digital era
Understanding of Integrations, APIs and Databases with the SQL Queries
Understanding of the IT infrastructure and omnichannel ecosystem
Solid experience working in an Agile environment (preferably Scrum)
Experience working in an offshore/distributed team model
Demonstrated thought leadership and/or proven experience in defining a lean requirements delivery strategy and process
Demonstrated interest and experience in the retail or consumer goods industries is preferred
An open, curious, and inquisitive mind
Self-motivated, independent, passionate and able to acclimate into a fast-paced dynamic environment
Able to communicate confidently and effectively in both technical and business settings and to all levels of stakeholders
Entrepreneurial with good judgment and people skills
Strong partnering and collaboration skills
Ability to ask the right questions and structure input
Ability to visualise ideas and processes
Additional qualifications or competencies
BCS/other Business Analysis qualification or demonstrable experience
Accredited and/or experienced in agile methodologies (Scrum, Lean)
Familiar with process mapping tools, LucidChart, Visio, Omnigraffle, etc
Good in Excel, PowerPoint, Word etc.